Administration Manager

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
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About me

Solutions-focused management professional, a diligent team leader with proven success in project management, process improvement, human resources, and customer relations. Calm demeanor in the face of difficulties; ability to manage multiple projects while working under pressure in fast-paced environments. Highly versatile; adept at quickly mastering new roles and responsibilities. Reputation for integrity, perseverance, and work ethic. Continuously pursues opportunities to learn and takes on challenges for further professional development and growth.




Education

. . @ Nichols State University

.


Experience

January 2020 Senior Administrative Manager @ Metrospecc LLC

– Responsibilities include administrative affairs associated with human resources, procurement, budgets, financial records, and general clerical
support.
– Organizes and arrange travel, meetings, and events.
– Sets policies and procedures for training, coaching, and career development for staff.
– Initiates and coordinates goals, deadlines, and projects.

September 2013-November 2019 Manager @ Verizon

• Determined roles of team members based on project requirements, time frames.
• Lead the team to prioritize signed off project work based on analysis of strategic importance, outstanding tasks, obstacles/barriers, budgets, resources and deadlines.
• Established and implemented departmental policies, goals, objectives, and procedures.
• Ensured projects met internal & customer expectations (quality, budget, and transactions timelines).
• Identified, tracked, managed and mitigated risk on specific customers.
• Tracked and reported weekly on percent completed, earned value, slippage, project efforts and duration to complete and other key project metrics.
• Defined skill sets of (competencies) required for the project based on project specifications and requirements.
• Lead a culture of excellence in our service offering, respect and courtesy in the way we respond, and value and dignity in the way we treat our customers and one another.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Established and maintained strong relationship with industry peers, major government and corporate professionals.
• Represented company at various business-related events and customer meetings.
• Analyze competitive market strategies through analysis of related product, market, or share trends.

January 2017-November 2019 Business Advisor @ Verizon

• Manage, implement and oversee a variety of projects.
• Develope sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.
• Formulate and execute strategic plans and programs.
• Substantial oral and written skills used to make presentations for facilitating training seminars.
• Knowledgeable of the organizational structure and functions of subordinate departments.
• Clearly understands the organizations mission and structure of the workforce.
• Vast skills in staffing, problem-solving and motivating staff to take necessary actions.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Synthesize current business intelligence or trend data to support recommendations for action.


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