Administration Manager

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
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About me

Solutions-focused management professional, a diligent team leader with proven success in project management, process improvement, human resources, and customer relations. Calm demeanor in the face of difficulties; ability to manage multiple projects while working under pressure in fast-paced environments. Highly versatile; adept at quickly mastering new roles and responsibilities. Reputation for integrity, perseverance, and work ethic. Continuously pursues opportunities to learn and takes on challenges for further professional development and growth.


. . @ Nichols State University



January 2020 Senior Administrative Manager @ Metrospecc LLC

– Responsibilities include administrative affairs associated with human resources, procurement, budgets, financial records, and general clerical
– Organizes and arrange travel, meetings, and events.
– Sets policies and procedures for training, coaching, and career development for staff.
– Initiates and coordinates goals, deadlines, and projects.

September 2013-November 2019 Manager @ Verizon

• Determined roles of team members based on project requirements, time frames.
• Lead the team to prioritize signed off project work based on analysis of strategic importance, outstanding tasks, obstacles/barriers, budgets, resources and deadlines.
• Established and implemented departmental policies, goals, objectives, and procedures.
• Ensured projects met internal & customer expectations (quality, budget, and transactions timelines).
• Identified, tracked, managed and mitigated risk on specific customers.
• Tracked and reported weekly on percent completed, earned value, slippage, project efforts and duration to complete and other key project metrics.
• Defined skill sets of (competencies) required for the project based on project specifications and requirements.
• Lead a culture of excellence in our service offering, respect and courtesy in the way we respond, and value and dignity in the way we treat our customers and one another.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Established and maintained strong relationship with industry peers, major government and corporate professionals.
• Represented company at various business-related events and customer meetings.
• Analyze competitive market strategies through analysis of related product, market, or share trends.

January 2017-November 2019 Business Advisor @ Verizon

• Manage, implement and oversee a variety of projects.
• Develope sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.
• Formulate and execute strategic plans and programs.
• Substantial oral and written skills used to make presentations for facilitating training seminars.
• Knowledgeable of the organizational structure and functions of subordinate departments.
• Clearly understands the organizations mission and structure of the workforce.
• Vast skills in staffing, problem-solving and motivating staff to take necessary actions.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Synthesize current business intelligence or trend data to support recommendations for action.

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