Experienced B2B Sales Specialist , BA in Political Science

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
Arabic, English
Available for Hire
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About me

Experienced Account Manager with a demonstrated history of working in the financial services industry. Skilled in Administrative duties, Event Management, Strategic Planning, Customer Retention, Budget Management and Sales Presentations.


2012/2018 Bachelor of Arts @ The University of British Columbia


May 2022/Oct 2022 Business Development Representative @ Sidekick Training/Enable Education

● Developed sales process’ for an ed-tech startup, including setting
up and maintaining CRM database, refining company sales
● Planned, led and monitored various sales campaigns alongside
marketing and product teams,
● Generated over 500+ outbound leads and organized prospects
into various client groupings in CRM,
● Consistently logged activities and kept client information up to
date in Hubspot,
● Determined the companies criteria for their ideal client persona,
● Composed and refined personalized sales messaging & sales
cadences for efficient and effective sales outreach,
● Tracked prospects engagement metrics in outreach campaigns to
determine follow up strategy,
● Delivered customized sales presentations and product
demonstrations for private and non-for profit companies,
● Cultivated valuable relationships with mid-size rapidly growing
● Negotiated terms of agreement with early product adopters,

Nov 2021/May 2022 Business Development Representative @ Orchard Vale Naturals

● Negotiated and closed one of the largest manufacturing contracts
for OVN with a leading Canadian supplement brand,
● Provided written offers, specifications and other product
literature to existing and prospective customers either via
existing price lists provided by OVN or via offers prepared by OVN
for said existing or prospective customers,
● Followed up on offers to existing and prospective customers to
determine whether adjustments are required,
● Monitored the competitive environment by gathering current
marketplace information on pricing, products etc. and
recommending adjustments to OVN’s offerings, services or
policies based on evaluating results and competitive
● Resolved customer complaints by investigating problems,
developing solutions, and making recommendations to management.
● Established personal networks and participated in professional
sales activities.
● Provided and maintained records on territorial and customer
sales and all related sales activities and providing a weekly report
to management,

Nov 2020/Sept 2021 Restaurant Partnerships Associate @ Uber Technologies

● Prepared a go-to market plan and sales strategy; prospected potential
clients and followed up to close deals,
● Prospected and closed new business opportunities,
● Implemented and launched Uber for Business, ensuring strong and
consistent ridership,
● Conducted needs analysis to uncover cross-selling opportunities,
● Probed for objections, removed obstacles and eliminated barriers to
gain commitment,
● Signed on clients on U4B and drove usage in converted accounts with
a view to achieve sales targets as set out by the U4B org,
● Trained 2 cohorts of new employees on various sales processes, from
prospecting, to closing,
● Participated in periodic team reviews and updates on business
progress, best practice sharing etc.
● Created documents like process playbooks, performance trackers etc.

Aug 2020/Oct 2020 Account Manager @ Unicorn Technologies Inc.

● Created strong leads through B2B client outreach campaigns,
targeting companies looking for cost effective IT solutions,
● Negotiated contracts (SLA’s) with various business’s closed
agreements to maximize profits,
● Developed trusted advisor relationships with key company accounts,
business stakeholders and executive sponsors,
● Generated new and repeat sales by providing product and technical
information in a timely manner, while educating customers about
terminology, features, and benefits of our services to improve
product related sales and customer satisfaction,
● Maintained up-to-date profiles of key customers, sales, and contract
● Analyzed and tracked key account metrics (e.g. quarterly sales results
and annual forecasts)
● Worked closely with Technical teams to be aware of the services we
provide, understand our capacity as a business and practicability of
services offered,
● Introduced new growth opportunities to be explored in the region.

Jan 2020/July 2020 Relationship Manager @ Refresh Financial Inc.

● Ensured that clients calls and questions are answered in a quick and
timely manner,
● Educated clients on Credit, Financial products; Revolving
Tradelines/Installment Tradelines, and Credit Rebuilding Services,
● Maintained and grew an active client book with over 250 clients,
● Retained existing clients by delivering an unparalleled level of service
to be able to easily manage clients expectations appropriately,
● Ensured all client information is recorded in cases, and all client
information is kept up to date,
● Achieved business targets assigned by providing clients with an
exceptional level of service and consistently hit SLA targets within a
call center environment.

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