Licensed Insurance Producer/Training Manager
Associates in General Education
Crowder College – Webb City, MO
May 2015
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-Provide customer support in the enrollment of insurance policies, as well as any claims issued
-Engage community to obtain leads in order to promote the sales of policies and encourage agency growth
-Properly file and maintain the organization of customer information
-Provided customer support
-Lead training for staff daily
-Assisted with interviews for new hires
-Promoted sales of policies and encouraged agency growth
-Accurately transcribed and interpreted medical coding to insurance companies in order to insure the verification of benefits for patients.
-Filed all medical information in accordance to HIPAA and governmental compliance standards.
-Assisted patients with any issues in their medical insurance coverage so that they were properly financed with their accounts.
-Assisted nurses and doctors with day to day duties.
I’m an energetic team player who enjoys helping people with tasks/projects to complete in a timely manner.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
