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Work schedule
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Language skills
English
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About me

Motivated and detail-oriented professional with experience in education, team management, and customer service. Highly adaptable and results-driven specialist skilled in problem-solving, collaboration, and leadership. Seeking to leverage qualifications and experience to make a meaningful contribution in a challenging and rewarding position, allowing for continued growth and development.


Professional area



Education

09/2019-12/2020 MS Psychology @ Arizona State University
09/2011-06/2015 BA Psychology @ University of California, Santa Barbara

Experience

August 2021-present Faculty Associate @ Arizona State University

• Developed curriculum, lesson plans, and lesson delivery for 8 sessions in courses on introductory quantitative analyses.
• Supervised and mentored 16 teaching assistants in relation to course concepts and pedagogy.
• Used Learning Management Software to facilitate online learning and program development.
• Achieved a 98% student satisfaction rating by emphasizing student engagement and dynamic planning.
• Contributed to a growing undergraduate psychology program ranked in the top 5 in the nation by US News and World Report.

September 2017-present Manager @ Bonefish Grill

• Led day-to-day operations of the highest-grossing location in the nation, with annual sales exceeding $7 million.
• Coached and trained a team of 75+ employees to deliver quality service and experiences in front-of-house duties.
• Achieved a 20% increase in sales over three years through effective management and team development.
• Anticipated customer needs, providing them with excellent customer service while upholding brand standards.

January 2020-December 2020 Graduate Teaching Assistant @ Arizona State University

• Supported the program director in preparing and implementing lesson plans for 500+ graduate students in the Psychology and Forensic Psychology programs.
• Mastered concepts in research methods and quantitative analyses.
• Assessed progress for students over multiple 7-week sessions in a fair and constructive manner.
• Facilitated grading assignments amongst co-workers and instructors.


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