Project Management

•Support key business initiatives and drive projects to generate process efficiencies, cost savings and internal control improvements, as well as help management optimize the allocation of resources.
•Analyze store purchases and profit and loss (P&L) data reports to increase financial efficiency and decision-making.
•Recruit, hire, mentor and train eight associates, fostering a high-performance culture and elevating employee morale, engagement and retention.
•Manage 700+ customer accounts by moving customers through a pipeline of prospecting, qualifying and selling based on customer’s needs to create customer success utilizing Lead Generation CRM.
•Analyze large data sets for opportunities and process improvements to mature reporting processes for a rapidly growing and scaling governing model.

•Strategized and maintained business relationships with key stakeholders and collaborated with cross-functional teams to cultivate long-term relationships.
•Attained an 81% customer sign-up rate on mobile applications that improved customer shopping experiences, customer satisfaction and loyalty.
•Achieved 0% recordable injuries by conducting monthly safety meetings to instill a culture of safety.
•Organized and communicated data into reports and presentations for key stakeholders, ensuring compliance and adherence to designated control frameworks.
•Executed business objectives and ensured project milestones were completed on time, on budget and within quality standards.
•Continuously identified ways to improve current processes, improve company culture and reduce bottlenecks.
•Prepared and implemented project execution plans and developed cost-effective strategies to support business growth.