To leverage extensive event and project management experience and apply skills in a dynamic, creative, and collaborative environment. Seeking opportunities to contribute to impactful projects and deliver exceptional experiences.
– Create, document, and maintain clear and organized SOPs.
– Collaborated with cross-functional teams to implement process improvements and optimize operations.
– Utilized systems like Monday, Miro, and Trainual to identify operational issues and enhance efficiency.
– Provided support to the operations manager and team to enhance overall organizational effectiveness.
β’ Demonstrated emergency procedure knowledge and effective communication during safety briefings.
β’ Collaborated with flight crew to ensure coordinated efforts in delivering exceptional service.
β’ Delivered exceptional customer service, receiving positive feedback for a friendly and helpful demeanor.
β’ Engaged in regular training to enhance skills and stay current with industry standards.
β’ Tracked project deliverables, ensuring timely completion and providing status reports to stakeholders.
β’ Maintained organized project files, optimizing efficiency and facilitating smooth project management.
β’ Managed project management systems such as Coda and ClickUp to streamline workflows.
β’ Supported the editorial team by preparing and distributing briefs to writers.
β’ Executed diverse events and conferences, both virtual and in-person, for audiences 500+ across domestic
and international venues (US, Europe, and Asia).
β’ Developed and maintained websites, databases, and online applications using WordPress and Cvent.
β’ Collaborated on marketing and communication efforts for events and programs.
β’ Assisted in content development and distribution of promotional materials for events.
β’ Led and executed global professional development workshops, overseeing application assessments, organizing program milestones, coordinating venues and vendors, and conducting post-event debriefing.
β’ Managed a $150,000 budget and supported a global community of over 2,000 professionals.
β’ Overseen events team to accomplish marketing, community engagement, and sponsorship goals.
β’ Enhanced community engagement through the support for community-led events.