Customer Service Consultant
- Location
- United States
- Rate, USD
- $25 / hour
- Work schedule
- Contract, Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I can asses, identify and remediate risks associated with customers account type or company policy. I am knowledgeable of the values and practices that align with a company and am able to consider the customer in a solution based process without negatively leveraging a company’s policy & procedure.
Professional area
Skills
Account ManagementActive ListeningAnalytical SkillsBankingChat and Email SupportClient RelationsCommunication skillsComplianceConflict ResolutionCritical ThinkingCustomer and Client SupportData ReconciliationEmail ManagementFlexibilityHonestyIT HelpdeskMicrosoftNetworkingOffice AdministrationOperationsPaymentsPunctualQuality AssuranceRisk ManagementSoft skillsTeam PlayerTechnical SupportTime ManagementTroubleshootingVirtual Assistance
Education
- 9/2009 to 10/2011 Associates @ California State University-San Bernardino
Experience
- 4/2022 to current Business Banking Specialist @ Pnc Bank
- 6/2021 to 11/2021 Client Support Representative @ ADP
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