Customer Service Consultant
- Location
- United States
- Rate, USD
- $25 / hour
- Work schedule
- Contract, Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I can asses, identify and remediate risks associated with customers account type or company policy. I am knowledgeable of the values and practices that align with a company and am able to consider the customer in a solution based process without negatively leveraging a company’s policy & procedure.
Professional area
Skills
Account ManagementActive ListeningAnalytical SkillsBankingChat and Email SupportClient RelationsCommunication skillsComplianceConflict ResolutionCritical ThinkingCustomer and Client SupportData ReconciliationEmail ManagementFlexibilityHonestyIT HelpdeskMicrosoftNetworkingOffice AdministrationOperationsPaymentsPunctualQuality AssuranceRisk ManagementSoft skillsTeam PlayerTechnical SupportTime ManagementTroubleshootingVirtual Assistance
Education
- 9/2009 to 10/2011 Associates @ California State University-San Bernardino
Experience
- 4/2022 to current Business Banking Specialist @ Pnc Bank
- 6/2021 to 11/2021 Client Support Representative @ ADP
Recommend this talent
Related resumes
-
Customer service unus
Very hard working reliable and bubly
-
Senior IT Support Specialist
Experienced IT Support Specialist with over 11 years of experience in technical support and IT infrastructure management, specializing in Microsoft 365 services and advanced incident resolution. Demonstrated ability to maintain a 90% client satisfaction rate through innovative problem-solving and process optimization.
-
Administration
I have experience working as an Admin for a water hygiene company where I looked after a number of engineers and was the contract admin for sites such as Five Guys and Frimley and Wexham hospitals
-
Microbiologist and Clinical Chemist
Professional in Microbiology and Clinical Chemistry looking forward to offering my skills and knowledge in any sector that allows me to expand myself professionally.
-
Account manager
I am a hard-working and driven individual who isn’t afraid to face a challenge.
