Customer Service Specialist
- Location
- United States
- Rate, USD
- $16 / hour
- Work schedule
- Part Time,
- Language skills
- English
- Available for Hire
- Yes
About me
I have worked in customer service related jobs for over 10 years, in a wide array of businesses and organizations that have given me wonderful experience as someone who is adept at putting the customer/client first, while making sure I continue to follow company guidelines, rules, and expectations. It is always my priority that a customer or client feels seen, heard, and respected when leaving a conversation with me.
Professional area
Education
- August 2014-May 2015 Early Childhood Education @ Johnson County Community College
- August 2015-May 2019 English @ Washburn University
Experience
- August 2015-May 2019 Administrative Assistant @ Washburn University, Human Services Department
• Directed incoming phone calls
• Aided in common technological questions regarding enrollment and online classes
• Assisted professors with day-to-day tasks
• Established and implemented a new, online filing system- August 2019-March 2020 Literacy Tutor @ The Literacy Lab
• Assisted lead teacher in daily preschool classroom activities
• Administered quarterly literacy tests to students
• Input time-sensitive demographic and literacy data into online database
• Lead one-on-one and small group literacy interventions with students- May 2019-Present Ticket Services Specialist @ Starlight Theater
• Aided in the purchase of ticket sales
• Answered customer service calls and handled them accordingly
• Cash drawer maintenance
Recommend this talent
Related resumes
-
Administrator
Results-driven Administrative Assistant with a strong foundation in project management and a high school diploma. Proven ability to maintain discretion and confidentiality while managing sensitive information.
-
Client Success Manager - Personal Assistant - Customer Support
I’m a people-first, solutions-driven professional with over 10 years of experience in admin, customer support, and remote operations. I’ve worn many hats—Client Success Manager, Office Manager, Personal Assistant—and in every role, my focus has been the same: keep things running smoothly, support the people around me, and handle the unexpected without dropping the ball.
-
Universal Financial Advocate
I am a hardworking recent graduate of Tulane University seeking a career that marries the fields of tech and finance.
-
Support Analyst
I am looking for the opportunity to join a team that values caring, empathetic, and high-quality service aligns perfectly with my professional ethos.
-
Customer service
Hello!
