Experienced Scheduling Coordinator with a proven track record in the hospital and healthcare sector. Proficient in appointment coordination, medical clerical work, EMR/EHR systems, and adept at sourcing, screening, and candidate scouting for entry-level talent acquisition in the private sector. A dedicated administrative professional with an Associate’s degree in Health Services Administration from Broward College and currently pursuing a BHSA at Florida International University.
β’ Increase pipeline and HIF (βheads in fieldβ).
β’ Created relationships with candidates to maintain retention.
β’ Made 200-300 cold calls per week.
β’ Was promoted from recruiter assistant to senior recruiter within 5 months.
β’ Created a new and innovative way to attract candidates by developing an interactive intake form to filter out qualified candidates which increased our pipeline significantly.
β’ Made approximately 2-3 placements per week.
β’ Verified candidate credentials, work history and references.
β’ Proficient in Salesforce, LinkedIn recruiter, Facebook, and Vivian.
β’ Full cycle recruitment.
β’ Salesforce recruiting console.
β’ Partnered with the credentialing department regularly to aid in candidate background check processing.
β’ Aids patients in making appointments with one out of the four orthopedics through MicroMD.
β’ Made appointments based on patients’ insurance, location, age, language, and medical reason.
β’ Organized several schedules into specific columns, rows, and color coordinated appointment categories based on the patient’s appointment.
β’ Daily communication with PCPs to confirm, cancel, reschedule, or fax medical orders and clinical documentation.
β’ Communicated daily with the orthopedics regarding requests from patients and medical facilities.
β’ Followed HIPPA guidelines daily.
β’ Accessed scheduled appointments daily through the web application “Engage” to confirm or cancel appointments.
β’ Contacted patients to verify health insurance, confirmed that the insurance was still valid or updated their chart to the new insurance.
β’ Created and faxed referral requests to PCP offices on behalf of patients.
β’ Created and sent certified letters of notice for canceled, rescheduled, missed, or no-showed follow- up testing appointments.
β’ Learned a variety of CPT codes and referral specifics.