Healthcare Staffing & Scheduling Coordinator

• Increase pipeline and HIF (“heads in field”).
• Created relationships with candidates to maintain retention.
• Made 200-300 cold calls per week.
• Was promoted from recruiter assistant to senior recruiter within 5 months.
• Created a new and innovative way to attract candidates by developing an interactive intake form to filter out qualified candidates which increased our pipeline significantly.
• Made approximately 2-3 placements per week.
• Verified candidate credentials, work history and references.
• Proficient in Salesforce, LinkedIn recruiter, Facebook, and Vivian.
• Full cycle recruitment.
• Salesforce recruiting console.
• Partnered with the credentialing department regularly to aid in candidate background check processing.

• Aids patients in making appointments with one out of the four orthopedics through MicroMD.
• Made appointments based on patients’ insurance, location, age, language, and medical reason.
• Organized several schedules into specific columns, rows, and color coordinated appointment categories based on the patient’s appointment.
• Daily communication with PCPs to confirm, cancel, reschedule, or fax medical orders and clinical documentation.
• Communicated daily with the orthopedics regarding requests from patients and medical facilities.
• Followed HIPPA guidelines daily.
• Accessed scheduled appointments daily through the web application “Engage” to confirm or cancel appointments.

• Contacted patients to verify health insurance, confirmed that the insurance was still valid or updated their chart to the new insurance.
• Created and faxed referral requests to PCP offices on behalf of patients.
• Created and sent certified letters of notice for canceled, rescheduled, missed, or no-showed follow- up testing appointments.
• Learned a variety of CPT codes and referral specifics.