Healthcare Staffing & Scheduling Coordinator

Rate, USD
$20 / hour
Work schedule
Full Time, Part Time,
Language skills
English
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About me

Experienced Scheduling Coordinator with a proven track record in the hospital and healthcare sector. Proficient in appointment coordination, medical clerical work, EMR/EHR systems, and adept at sourcing, screening, and candidate scouting for entry-level talent acquisition in the private sector. A dedicated administrative professional with an Associate’s degree in Health Services Administration from Broward College and currently pursuing a BHSA at Florida International University.




Education

August 2019 to May 2022 Associate of Healthcare Administration @ Broward College
8/1/2022 Bachelor of Healthcare Administration @ Florida International University

Experience

11/2022 Senior Recruiter Assistant @ MedPro Healthcare Staffing

• Increase pipeline and HIF (“heads in field”).
• Created relationships with candidates to maintain retention.
• Made 200-300 cold calls per week.
• Was promoted from recruiter assistant to senior recruiter within 5 months.
• Created a new and innovative way to attract candidates by developing an interactive intake form to filter out qualified candidates which increased our pipeline significantly.
• Made approximately 2-3 placements per week.
• Verified candidate credentials, work history and references.
• Proficient in Salesforce, LinkedIn recruiter, Facebook, and Vivian.
• Full cycle recruitment.
• Salesforce recruiting console.
• Partnered with the credentialing department regularly to aid in candidate background check processing.

10/2019-9/2023 Appointment Coordinator @ Total Orthopedic Care

• Aids patients in making appointments with one out of the four orthopedics through MicroMD.
• Made appointments based on patients’ insurance, location, age, language, and medical reason.
• Organized several schedules into specific columns, rows, and color coordinated appointment categories based on the patient’s appointment.
• Daily communication with PCPs to confirm, cancel, reschedule, or fax medical orders and clinical documentation.
• Communicated daily with the orthopedics regarding requests from patients and medical facilities.
• Followed HIPPA guidelines daily.
• Accessed scheduled appointments daily through the web application “Engage” to confirm or cancel appointments.

• Contacted patients to verify health insurance, confirmed that the insurance was still valid or updated their chart to the new insurance.
• Created and faxed referral requests to PCP offices on behalf of patients.
• Created and sent certified letters of notice for canceled, rescheduled, missed, or no-showed follow- up testing appointments.
• Learned a variety of CPT codes and referral specifics.


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