Motivated leader with strong organizational and prioritization skills. Providing exceptional and skillful work. Skilled in reviewing and analyzing files across multiple functions. A sell-starter, capable of working well independently or with a team. Proven customer service, communication and multi-tasking skills: managing multiple priorities in effort to meet important deadlines without compromising quality. Experienced with account resolution, escalations, systems/ software, and compliance procedures
Human Resource Management
β’ Screen candidates for open positions
β’ Conduct interviews by phone.
β’ Act as a point of contact, building candidate relationships during the selection process
β’ Review resumes.
β’ Ensuring the company attracts, hires, and retains the best employees.
β’ To perform difficult and varied clerical tasks in an organizational unit with a high degree of
accuracy.
β’ Upload and download legal documents from standard database applications.
β’ Maintain KIDS database, OnBase and any other relevant computer systems.
β’ Maintain complex or specialized records, files and reports.
β’ Process claims and cases accordingly within
timeframes to ensure compliance with federal and state regulations.
β’ Perform all other duties as assigned.
β’ Provides support on all cash management functions to include Automated Clearing House
β’ (ACH) Origination, Office Banker (RDC), Lockbox services, and Positive Pay.
β’ Travels to customers and train employees on the use of cash management services.
β’ Assists supervisor with the annual reviews for cash management ACH and RDC customers.
β’ Comply with all federal and state laws and regulations, and all established bank policies and procedures.
β’ Assist with account setups.
β’ Enter billing information for monthly statements
β’ Help customers meet their financial goals by handling financial transactions (deposits,
withdrawals, advances, loan payments, etc.)
β’ Give a warm welcome to everyone who comes into the branch.
β’ Inform customers of other products and services that meet their needs.
β’ Resolving customer’s issues and providing resolutions.
β’ Answering calls in an inbound call center with high call volume and a focus on customer
service, quality, adherence, and sales.
β’ Maintaining basic knowledge and ensuring compliance
β’ Provide service over the phone, by fax, chat, and email.
Jobicy
541 subscribers are already enjoying exclusive, experimental and pre-release features.
Free
USD $0/month
For people just getting started
Plus
USD $8/month
Everything in Free, and: