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Work schedule
Full Time, Part Time,
Language skills
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About me

Motivated leader with strong organizational and prioritization skills. Providing exceptional and skillful work. Skilled in reviewing and analyzing files across multiple functions. A sell-starter, capable of working well independently or with a team. Proven customer service, communication and multi-tasking skills: managing multiple priorities in effort to meet important deadlines without compromising quality. Experienced with account resolution, escalations, systems/ software, and compliance procedures


01/14-05/16 Associate Degree @ Milwaukee Area Technical College

Human Resource Management


06/22- current Recruiter @ Manpower

β€’ Screen candidates for open positions
β€’ Conduct interviews by phone.
β€’ Act as a point of contact, building candidate relationships during the selection process
β€’ Review resumes.
β€’ Ensuring the company attracts, hires, and retains the best employees.

07/21-06/22 Clerical Assistant (child support) @ Milwaukee County

β€’ To perform difficult and varied clerical tasks in an organizational unit with a high degree of
β€’ Upload and download legal documents from standard database applications.
β€’ Maintain KIDS database, OnBase and any other relevant computer systems.
β€’ Maintain complex or specialized records, files and reports.
β€’ Process claims and cases accordingly within
timeframes to ensure compliance with federal and state regulations.
β€’ Perform all other duties as assigned.

10/18-06/21 Treasury Management Operations Specialist @ North shore Bank

β€’ Provides support on all cash management functions to include Automated Clearing House
β€’ (ACH) Origination, Office Banker (RDC), Lockbox services, and Positive Pay.
β€’ Travels to customers and train employees on the use of cash management services.
β€’ Assists supervisor with the annual reviews for cash management ACH and RDC customers.
β€’ Comply with all federal and state laws and regulations, and all established bank policies and procedures.
β€’ Assist with account setups.
β€’ Enter billing information for monthly statements

06/18-10/18 Teller @ North shore Bank

β€’ Help customers meet their financial goals by handling financial transactions (deposits,
withdrawals, advances, loan payments, etc.)
β€’ Give a warm welcome to everyone who comes into the branch.
β€’ Inform customers of other products and services that meet their needs.

07/15-04/18 Personal/ Business Banker @ Us Bank

β€’ Resolving customer’s issues and providing resolutions.
β€’ Answering calls in an inbound call center with high call volume and a focus on customer
service, quality, adherence, and sales.
β€’ Maintaining basic knowledge and ensuring compliance
β€’ Provide service over the phone, by fax, chat, and email.

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