Recruiter

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5/2012 - Current Administrator / Personal Ass't @ The Victory Church International

• Compose, proofread, and edit internal and external correspondence, promo materials
• Research potential vendors to source the best value-add for required services
• Training new team members
• Submit bids and administrate end-to-end vendor projects
• Point-of-contact for all communications to/from the executive office
• Proxy stand-in for corporate meetings/events that Pastor is not able to attend
• Booking first-class travel, transportation, dining & hotel reservations

6/2022 - 8/2023 Recruiter @ Korn Ferry

• Attention to detail for resume evaluation; screen/interview candidates; compensation negotiation for health insurance customer service call center, coordinator, clinician, assessor, LPN/LSW/RN roles for multiple campaigns (WorkDay ATS)
• Fast-paced environment: complete 40-55 candidate interviews weekly
• Successfully advocated for candidate pay increases (avg 10-15%) in order to be more competitive in the market
• Built relationships with hiring managers in order to best determine job requirements, interview scheduling, onboarding protocols

6/2022 - 10/2022 Talent Acquisition @ George P Johnson (contract)

• Researched talent; recruited (through Indeed, LinkedIn, Greenhouse); negotiated salaries for various experiential marketing roles: Event Manager, Sr Account Manager, Sr Strategist, Assistant Project Manager, Creative Project Manager, Sr Producer/Technical Director, Sr Project Manager (focus on diversity candidates)
• Worked through sourcing challenges by expanding search criteria
• Cultivated a collaborative team environment with recruiters & hiring managers to streamline selection process, update/edit job descriptions & share knowledge/insights
• Focused on customer success: used provided data to place candidates in available roles even if first-choice wasn’t a good fit

6/2021 - 3/2022 Recruiter @ Google (contract)

• Researched & identified top talent from Bullhorn, Indeed, LinkedIn and CareerBuilder
• Scheduled up to 10 candidates daily for Streetview Project interviews
• Evaluated, edited and optimized candidate resumes
• Collaborated with the sourcing team to fill 216 positions in 45 days
• Liaised weekly with minimum of 12 quality candidates for the Phoenix Project
• Recruited technical personnel, HR coordinator, project lead, operations manager, marketing specialist, and software developer & sales associate positions; 70% passive sourcing
• Formed strategies to fill difficult positions and align with clients with future opportunities

3/2016 - 6/2021 Call Center / Scheduler @ University of Michigan MedSport clinic

• In a fast-paced environment, completed up to 110 calls per day across 11 different clinics; showed constant empathy for sensitive patient situations
• Trained & evaluated new associates acclimating to the call center
• Updated digital patient appointments and charts; verified all new patient and/or updated existing patient info
• Educated patients on PT products to accelerate the healing process
• Maintained strict patient confidentiality; resolved patient issues
• Assisted in the creation and implementation of the inaugural Clinic DEI dept, focusing on drawing more diversity candidates to apply for clinic roles
• Developed relationships with intake team, patients, providers, and senior management at multiple clinics in order to best advocate for patients
• Influenced front desk and call center hires by sourcing resumes and evaluating candidates