Solution Architect

We are seeking a motivated, results-oriented, forward-looking team player who can help us grow and mature our professional services organization while ensuring the highest quality onboarding experience for our customers.

A Solution Architect works with prospects, customers, partners, and Salesloft Consultants to advise on and configure scalable solutions focused on customer business and technical requirements with a primary focus on the integration between Salesloft and Salesforce CRM.

In this role, you will be a resource on billable and non-billable projects serving as a technical expert throughout the installation, deployment, configuration, testing, and training on the Salesloft platform. You will also serve as the customer’s point of contact to provide technical strategy, guidance, and platform expertise, and serve as the primary operational point of contact for our customers and partners from the time a sale is completed through implementation and post-launch technical assistance.

While this role is heavily focused on the integration between Salesloft and Salesforce, Solution Architects are expected to be subject matter experts on all options for integrating Salesloft with a third party solutions and overall technical capabilities of the Salesloft platform.

Salesloft’s Professional Services team is comprised of both seasoned and up-and-coming professionals who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Equip companies to maximize revenue by creating a fantastic buying experience

Qualifications: 

• 4+ years of experience in revenue operations, sales strategy, GTM consulting, or similar customer-facing roles.
• Strong expertise in RevOps processes, metrics, and tech stack – including CRM systems (Salesforce, Dynamics, Hubspot), sales engagement platforms (Salesloft, Groove, Engage, Outreach) automation tools (e.g., LeanData)
• Proven ability to advise B2B sales and operations teams on operational strategies and technology adoption.
• Background in supporting SaaS companies, with a focus on GTM teams at growth-stage or enterprise scale.
• Exceptional problem-solving abilities, including the ability to address business needs with technical solutions.
• Keep up-to-date with emerging Sales Engagement trends, technologies, and industry standards to continuously enhance our consulting expertise.
• Enthusiastic about helping customers achieve success through software solutions
• Excellent interpersonal, communication, persuasion, presentation and writing skills
• Salesforce Admin 201 preferred
• Bachelor’s degree or relevant experience required

What You’ll be doing: 

• Serve as a trusted advisor to customers on sales engagement strategy, process optimization, and best practices across their GTM lifecycle.
• Collaborate with the Implementation Consultant to launch Salesloft customers and offer continuous support.
• Design and facilitate executive-level workshops to configure and evolve revenue strategy using Salesloft and key integrated technologies (e.g., CRM, 3rd-party data sources, BI tools).
• Provide hands-on consultation to improve adoption and utilization of Salesloft
• Work closely with cross-functional teams (Sales, Implementation, Customer Success, Product) to ensure alignment between customer objectives, platform capabilities, and roadmap.
• Transform complex business challenges into scalable, practical solutions that shape customer strategy and inform internal product development.
• Develop and present clear executive-level deliverables—such as roadmaps, presentations, and documentation—that effectively communicate value and foster alignment.

WITHIN ONE MONTH, YOU’LL:

• Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “Lofters” unique
• Begin 1:1’s with your manager, understand your 30-60-90-day plan and delve into your daily responsibilities
• Set your OKR’s with your manager and develop an action plan to achieve them
• Understand the implementation methodology for our packaged onboarding offerings
• Begin shadowing of calls/meetings with more tenured team members to see our methodology in action

WITHIN THREE MONTHS, YOU’LL:

• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities.
• Advise customers on the capabilities and best practices when utilizing the Salesloft public API to build scalable solutions focused on key business requirements.
• Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Salesloft.

WITHIN SIX MONTHS, YOU’LL:

• Attain Trusted Advisor status with both key business and technical decision makers.
• Execute and deliver Salesloft Configuration Audits and provide relevant technical recommendations on solutions and enhancements specifics to customers’ business needs.
• Advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction.
• Provide timely executive level summary status reports both internally and to the customer.
• Present all available solutions to meet customer requirements, including but not limited to advanced Salesloft configuration, advanced Salesforce configuration and automation, Marketing Automation Configuration, and API integrations.

WITHIN TWELVE MONTHS, YOU’LL:

• Identify and collaborate with internal teams to ameliorate renewal risks for both license and success plans subscriptions.
• Demo existing unused Salesloft capabilities/functionality.
• Be considered a top-performing member on the team by consistently exceeding your goals
• Set an example for new hires and assist in training, onboarding and motivating new Lofters

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

Salesloft is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable.  The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Salesloft embraces diversity and invites applications from people of all walks of life.  We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Base Pay Range $107,000 – $140,000 USD

Apply now >