Customer Onboarding Specialist (with Spanish)

Remote from
Mexico flag
Mexico
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department
Sales
Employment type
Full Time,
Job posted
Apply before
30 Jul 2025
Experience level
Entry-Level
Junior
Views / Applies
12345 / 123

About TripleTen

TripleTen is the premier online coding bootcamp, renowned for its exceptional completion rate and graduate employment success.

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

Description

TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development, Quality Assurance (QA) and Data Analytics.

We aim to provide our students with a seamless start to their learning journey, ensuring they are fully prepared and motivated before their course begins. We are looking for an Customer Onboarding Specialist to help us achieve these goals.

Please submit all resumes or CV’s in English.

What you will do

  • Verify and confirm that student payments have been successfully received.
  • Update internal records and notify relevant departments of confirmed payments.
  • Contact students after payment confirmation and provide them with a structured list of tasks (e.g., course access details, documentation requirements, onboarding steps).
  • Address basic student inquiries regarding payment confirmation and next steps.
  • Escalate complex payment or administrative issues to the appropriate team.
  • Maintain organized records of communications and completed tasks.

Requirements

  • Have at least 1 year of experience in customer-facing roles.
  • Advanced level of English (C1) and Spanish (C1).
  • To be customer oriented, enjoy helping people and be able to multitask.
  • Be able to manage a large number of clients.
  • Have excellent communication skills, both written and verbal.
  • Attention to Detail – Ensuring accuracy in payment confirmations, record-keeping, and task follow-ups.

What we can offer you

  • 100% remote full-time collaboration.
  • 700 USD gross per month.
  • Schedule 5/2 from 9.00 – 18.00 CDMX.
  • Friendly and professional team.
  • Opportunities for growth and development.

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory β€Ί

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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FAQ

What position is TripleTen hiring for?

TripleTen is hiring a remote Customer Onboarding Specialist (with Spanish) from πŸ‡²πŸ‡½ Mexico

What type of employment does TripleTen offer?

This is a Full Time role.

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