Customer Support Agent – Turkey

Remote from
TΓΌrkiye flag
TΓΌrkiye
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Employment type
Full Time,
Job posted
Apply before
16 Jul 2025
Experience level
Entry-Level
Junior
Views / Applies
12345 / 123
  • β€”
Verified job posting
This job post has been manually reviewed for authenticity and compliance.
Our goal is to make the way to and in Germany as easy as possible for international students. If you want to support us in this goal, then you are exactly right with us!

YOUR ROLE

  • You will be the first point of contact for our international customers for inquiries regarding our product by supporting our customer support team via e-mail and phone
  • You will make sure that our customers get excellent customer service
  • Your main tasks will include the verification of documents
  • You will have your own responsibilities and also support our customer support agents with ad-hoc tasks
  • You will work together with our service partners to support our customers

YOUR PROFILE

  • You have some experience in customer support
  • You are available full-time
  • You have strong communication skills and a customer first mindset
  • You are proficient inΒ EnglishΒ andΒ Turkish
  • If you have experience in the banking or health insurance industry, you can easily understand our product, but if you don’t, we are happy to teach you everything you need to know
  • PLUS: Ideally, you already have some experience with helpdesk software (such as Zendesk or similar tools)

WHY EXPATRIO?

  • International, diverse, and intrinsically motivated team
  • Autonomous and progressive work environment with low hierarchies and fast decision-making
  • Provision of full home office set-up
  • Flexible working hours
  • Individual professional and personal development opportunities
  • Most importantly: The chance to solve an actual problem

About us

Expatrio aims is to be the best solution for international students in Germany. With a digital platform approach (an all-in-one app) at the interface of Fintech, Govtech, and Edtech, we are accompanying tens of thousands of students on their entire journey from study preparation and visa application to arriving and living in Germany. Always focusing on the most convenient experience for our users, we are aggregating all the needed services and products in one single place and offer bespoke solutions for everyone.

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory β€Ί

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Megaphone

Personalised job alerts

Set up personalised e-mail alerts about similar remote jobs

FacebookTwitterLinkedIn

How to apply

Did you apply? Let us know, and we’ll help you track your application.

See a few more

Similar Customer Success remote jobs

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more β€Ί
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more β€Ί
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more β€Ί
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job

FAQ

What position is Expatrio Global Services GmbH hiring for?

Expatrio Global Services GmbH is hiring a remote Customer Support Agent – Turkey from πŸ‡ΉπŸ‡· TΓΌrkiye

What type of employment does Expatrio Global Services GmbH offer?

This is a Full Time role.

Network

Jobicy+ Subscription

Jobicy

557 subscribers are already enjoying exclusive, experimental and pre-release features.

Free

USD $0/month

For people just getting started

  • • Unlimited applies and searches
  • • Access on web and mobile apps
  • • Weekly job alerts
  • • Access to additional tools like Bookmarks, Applications, and more

Plus

USD $8/month

Everything in Free, and:

  • • Ad-free experience
  • • Daily job alerts
  • • Personal career consultant
  • • AI-powered job advice
  • • Jobs views and applies stats
Go to account β€Ί