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IT Support Specialist
A bit about us:
We’re on a mission to change the tire industry — how it’s delivered and how it’s experienced. A pioneer in the automotive e-commerce industry, we take pride in our extensive selection of top-name brands and budget-friendly options, ensuring our customers find the perfect tire to suit their needs. As a part of our growing and dynamic team, you’ll contribute to our commitment to exceptional service, innovation, and customer satisfaction. Embrace the opportunity to be a driving force behind one of the fastest growing e-commerce companies in the US and apply now!
A bit more about this role:
We are seeking a detail-oriented and proactive IT Support Specialist to join our team. This remote role will focus primarily on user access management, computer setup and provisioning, equipment ordering, and IT inventory tracking. The ideal candidate is highly organized, familiar with IT systems and tools, and committed to delivering seamless support experiences to internal users. This role will also be responsible for IT security and maintenance of all IT support documentation.
You will work in an entrepreneurial environment where we are constantly looking to learn what our customers need and to develop better ways to serve them.
Eligibility Requirements
Very good command of the English language (written and verbal)
2-3 years of relevant IT Support / Helpdesk (fulltime) work experience
Availability to work full USA 8-hour shift (CST or PST)
Must not have had any disciplinary actions regarding attendance, conduct and/or performance in the past 90 days, and must not be approaching such action
Responsibilities will include (but not limited too):
Access Management
Computer Setup & User Support
Equipment Ordering
Inventory Management
Business Intelligence:
Attributes to success:
Proven success in building relationships and trust
Comfort working in a dynamic environment
Adaptability; processes and workflows may change as we look to improve both the customer experience and your experience as a member of the team
Desired skills & experience:
Experience using Python and PowerBI is a plus
Experience working with macOS and Windows
High speed Wi-Fi connection
You’re a great team member with a can-do attitude; you’re self-reflective
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.
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FAQ
What position is Tires-Easy hiring for?
Tires-Easy is hiring a remote IT Support Specialist – REMOTE from 🇵🇭 Philippines
What type of employment does Tires-Easy offer?
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