About usAirtm is the world’s most connected digital dollar account with over 500 different ways to buy and sell digital dollars. Airtm’s globally accessible dollar account allows anyone to hold their wealth in a stable currency, participate in the global economy and cash out remittances at fair exchange rates. Incorporated in the United States and registered with FinCEN as an MSB (Money Service Business), we have presence in more than 190 countries.
About The RoleWe are seeking a detail-oriented and analytical Verifications Analyst to join our KYB (Know Your Business) Department. The ideal candidate will be responsible for conducting due diligence and enhanced due diligence (EDD), verifying customer and business information to ensure compliance with regulatory and company policies. This role requires strong attention to detail, excellent problem-solving skills, and the ability to work independently, assess risk and work in a fast-paced environment while handling multiple priorities to support fraud prevention efforts.
What you’ll be responsible for: – Conduct detailed identity verification and business document authentication using digital verification tools and manual review processes.- Ensure compliance with KYB, AML (Anti-Money Laundering), CFT (Countering the Financing of Terrorism) and other regulatory requirements.- Review and assess customer and company applications, identifying potential risks and discrepancies and escalating any suspicious activity or high-risk accounts for further investigation.- Collaborate with internal teams to address verification issues to ensure a seamless onboarding experience for legitimate users/companies, and escalate cases when necessary.- Maintain accurate records and documentation of all verification processes and decisions, ensuring data integrity and compliance with regulations and external audit requirements.- Stay updated on regulatory changes and industry best practices in customer verification and compliance.- Assist in the development and improvement of verification processes and policies.
Experience & skills: – Bachelor’s degree in Finance, Business Administration, Law, or a related field.- 1-3 years of experience in customer support, KYC, KYB, AML, compliance, or a similar role is desired.- Proficiency in English and Spanish is required. Proficiency in other languages is an added advantage, especially for global operations.- Strong knowledge of regulatory requirements and compliance frameworks, including FATF, FinCEN, FCA, MAS, or other relevant compliance standards.- Excellent analytical and problem-solving skills.- High attention to detail and accuracy in reviewing documentation.- Strong communication and interpersonal skills, with the ability to liaise across different departments.- Ability to handle sensitive information with confidentiality and professionalism.- Experience in using digital identity verification tools, databases and AML screening software.- Experience in financial services, banking, or fintech is a plus.
Applicants must be based in South, North or Central America (applications from other locations will not be considered). This is a fully remote role.
