At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
CVS Specialty Pharmacy provides medications and support for rare and complex conditions. The Nurse, Clinical Operations position is primarily responsible for supporting the clinical operations of CVS Specialty Pharmacy. Responsibilities include patient education, adherence monitoring, and Adverse Drug Event (ADE) reporting.
Location:
- This is a fully remote/work-from-home position
- Eligible candidates must live in a Nurse Licensure Compact (NLC) state and possess a multistate license from within that state of residence.
Schedule:
- Monday-Friday
- 12:00-8:30pm Eastern Time
Key Responsibilities:
- Performs telephonic counseling to new patients on their disease process, prescribed drug action, common side effects and treatment parameters
- Provides patient education directly or in response to telephonic inquires to patients. Patient education will include but will not be limited to the following areas:
– Chronic disease states such as, oncology, asthma, multiple sclerosis, hepatitis C, rheumatoid arthritis, psoriasis, PAH, cystic fibrosis
– Current treatment modalities
– Common side effects and management.
– Adherence monitoring and outbound calls - Collaborates with physicians and their staff as needed to resolve clinical issues, obtain clinical data or prescriptions
- Assists in the training of new clinical staff on specific chronic illnesses and treatment modalities
- Maintains nursing CEUS and seeks continuous learning opportunities
- Practices with professionalism and accountability as an employee of CVS
- Report Adverse Drug Event (ADE)
- Other responsibilities as directed by senior management
Required Qualifications:
- Active and unrestricted compact/multi-state RN license in state of residence with an ability to become licensed in states not part of the Nurse Licensure Compact (AK, CA, CT, DC, HI, IL, MA, MI, MN, NV, NY, and OR)
- Minimum of 3 years’ experience in a clinical setting, Medical/Surgical Oncology preferred
- Experience with personal computer, keyboard navigation, and MS Office Suite applications to include Word, Excel, PowerPoint, Outlook, and Microsoft Teams.
Preferred Qualifications:
Experience in an acute care setting providing care to patients with chronic conditions (e.g. Medical Surgical, Oncology, Pulmonary Arterial Hypertension).
Education:
Associates degree in nursing (minimum)
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$29.10 – $62.32
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 06/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
