Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise – Makes Work Life Better TM- Reflects our commitment to employees, customers, partners and communities globally.Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Canada and the United StatesAbout the opportunityAs a Senior Payroll Tax Analyst, you will take on a leadership role within your team, handling escalations, delivering presentations, and driving innovative solutions. You will also lead a pod of Payroll Tax Analysts, ensuring team efficiency and productivity. Our goal is to ensure employees are taxed correctly, which can be demonstrated by a customer’s W-2 Forms at year end. We aim for W-2Cs to be less than 1% of the W-2s produced for our customers.What you’ll get to do • Leadership of Payroll Tax Analysts: Serve as the first point-of-contact for Payroll Tax Analysts, guiding them in their roles and responsibilities. • Customer Escalations: Take the lead on customer calls to mitigate escalations, providing top-tier leadership and expertise. • Best Practice Presentations: Deliver best practice and customer-specific presentations to clients and internal teams, demonstrating advanced knowledge and leadership. Ensure proactive communication within the team. • Proactive Communication: Respond promptly to the team and customers, even when not readily available, and call-in other leaders to assist when necessary. • Innovation and Strategy: Drive innovative solutions, align with business strategy, and provide recommendations for continuous improvement, embodying an open-minded approach and avoiding a “that’s what we’ve always done” mentality. • Knowledge Sharing: Actively share knowledge and expertise with seniors and the team to ensure we scale effectively. • Customer Assignments: The principal payroll tax analyst may have their own customers and will be responsible for the key responsibilities listed under the payroll tax analyst role. • Leadership Projects: Help leadership with projects that are paramount to leading the team forward by showing initiation and completing the project.Skills and experience we value • 5+ years of experience in payroll tax, human resources, or payroll administration or relevant experience. • High school diploma or GED required; bachelor’s degree preferred. • FPC or CPP certification required within two years. • Demonstrated leadership and advanced problem-solving skills.What’s in it for youDayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.We encourage individuals to apply based on their passions.Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.About the Salary RangesPlease note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.Fraudulent RecruitingBeware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
