🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products – we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it’s like working at Monzo ✨
UK Remote | 💰£47,600 – £60,200 + Benefits | Hear from the team ✨
⭐ Our Special Investigations team
We’re looking for an Investigation Manager to join Monzo’s Financial Crime Operations (Ops) Special Investigations team.
You will manage approximately 4 investigators focused on investigating insiders.
As an Investigation Manager, you will be responsible for managing the personal and professional development of your team members, providing technical coaching on investigations, driving exceptional individual and collective performance, guiding individuals through hard times and celebrating their successes.
You’ll hold regular meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their roles. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding up to Fraud Risk, to ensure we continue to improve on our processes and protect Monzo.
🔑 You’ll play a key role by…
🤩 We’d love to hear from you if…
🙌 What’s in it for you
💰 £47,600 – £60,200 ➕ share options worth £50,000.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of benefits.
🌈 The application journey has 3 key steps
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to [email protected]. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE #LI-OH
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊
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