Meet our Job Legitimacy Checker — manually verified job postings you can trust ›

Customer Support Representatives/Streaming Services

Remote from
Canada flag
Canada
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Employment type
Full Time,
Job posted
Apply before
15 Apr 2026
Experience level
Entry-Level
Junior
Views / Applies
50 / 9

About Sutherland

Unlocking Possibilities, Transformative Outcomes, and Enduring Relationships

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

Company Description

We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers, a global giant in the streaming media and entertainment industry. If you are looking to build a fulfilling career and are confident you can build rapport with callers while sharing your love of movies, tv shows and animated stories, consider joining us now and growing with us in the future.

Job Description

What we offer:

  • Pay incentives as well as monthly rewards & recognition programs
  • Medical, dental and vision benefits 
  • Exciting vacation benefits, including a newly introduced Global Flexible Benefits Policy.
  • Promote from within opportunities – 80% of our frontline leaders began their careers at Sutherland as reps
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications

Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience

  • Experience with streaming to include basic troubleshooting skills, and demonstrated understanding of streaming services on phones, smart TVs, etc. 
  • Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel)
  • Technical support experience
  • Strong problem-diagnosis and problem-solving skills
  • Multi-tasking skills, with the ability to use several applications simultaneously
  • Experience working with CRM applications (preferred)

Additional Information

We will provide all equipment, but to be successful when working from home, you must have the following:

  • Excellent Internet connectivity:
    • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

How to apply

Did you apply? Let us know, and we’ll help you track your application.

See a few more

Similar Customer Success remote jobs

Job Search Safety Tips

Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more ›
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more ›
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more ›
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.

Share this job

Jobicy+ Subscription

Jobicy

592 professionals pay to access exclusive and experimental features on Jobicy

Free

USD $0/month

For people just getting started

  • • Unlimited applies and searches
  • • Access on web and mobile apps
  • • Weekly job alerts
  • • Access to additional tools like Bookmarks, Applications, and more

Plus

USD $8/month

Everything in Free, and:

  • • Ad-free experience
  • • Daily job alerts
  • • Personal career consultant
  • • AI-powered job advice
  • • Featured & Pinned Resume
  • • Custom Resume URL
Go to account ›