Account Manager

Remote from: USA
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Sales
Employment type: Full Time,
Job posted: 13 May 2026
Apply before: 13 Jun 2026
Experience level: Midweight
Views / Applies: 12 / 2

About company

About Infor

CloudSuite industry suites for your business.

Computer Software
2002

Actively Hiring

AI Summary

Infor is seeking an Account Manager for the Hospitality division to drive sales of food service, venue, and convention center solutions. The role involves developing customer strategies, building reseller networks, and managing sales cycles. Candidates need hospitality industry experience, POS and venue software sales experience, and ability to travel 40%. The position is remote based in Dallas, TX.

Job Complexity

Easy Hard

AI Insight The role requires specialized hospitality industry knowledge and experience with multiple software types, plus the ability to manage complex sales cycles and build reseller networks, making it moderately difficult.

Salary Analysis

AI Insight No salary was provided in the listing. Based on market data for Account Manager roles in the hospitality software industry, the estimated median salary is around $90,000 per year. The typical range is $60,000 to $130,000 depending on experience and location.

Key Skills

Account Management Hospitality Sales Point-of-Sale Venue Management Sales Strategy Reseller Network Customer Relationship Management Business Development SaaS Travel

Cover Letter Sample

Dear Hiring Manager,

I am excited to apply for the Account Manager, Hospitality position at Infor. With over X years of experience in hospitality sales, I have a proven track record of driving revenue growth for food service and venue management clients. My expertise in selling point-of-sale hardware and software, along with sales and event management solutions, aligns perfectly with the requirements of this role.

I have successfully built and managed reseller networks, developed strategic account plans, and consistently exceeded quarterly quotas. I am adept at articulating value propositions and building relationships with cross-functional teams to drive business outcomes.

I am particularly drawn to Infor's commitment to innovation and its industry-specific cloud solutions. I am eager to contribute to your team and help expand Infor's footprint in the hospitality sector.

Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience can benefit Infor.

Sincerely,
[Your Name]

Possible Interview Questions

Can you describe your experience selling point-of-sale hardware and software to hospitality clients?

I have over 5 years of experience selling POS systems to restaurants and hotels. In my previous role, I managed a territory that included food service management companies and independent venues, consistently exceeding quota by 20% year-over-year. I have deep knowledge of POS hardware like terminals and tablets, as well as software features such as inventory management and reporting.

How do you approach building a reseller network for a hospitality product suite?

I start by identifying potential partners with existing relationships in the hospitality industry, such as value-added resellers and consultants. I evaluate their market reach, technical expertise, and alignment with our product. I then develop a partnership agreement with clear terms on training, support, and commission structures. Regular communication and joint business planning help ensure mutual success.

Describe a time you managed multiple sales cycles simultaneously. How did you prioritize?

In my last role, I handled 15-20 active deals at various stages. I used a CRM to track each deal's stage and next steps. I prioritized by deal size, close probability, and strategic importance. I dedicated time each morning to high-priority tasks, such as proposal follow-ups and executive meetings, and set aside afternoons for prospecting and administrative work.

How do you develop customer account strategies that drive upsell and cross-sell opportunities?

I conduct regular business reviews with clients to understand their evolving needs and pain points. By analyzing usage data and staying informed about new product features, I can identify opportunities. For example, I recently upsold a venue management client on our event management module by demonstrating how it could streamline their booking process and increase revenue.

What experience do you have working with cross-functional teams like Sales, Consulting, and Customer Success?

I regularly collaborate with these teams to ensure a seamless customer experience. For instance, I work with Consulting to scope implementations, with Customer Success to identify at-risk accounts, and with Marketing to develop targeted campaigns. I believe open communication and shared goals are key to driving sales and customer satisfaction.

General information

Country United States City Remote Location Job ID 48984 Department Sales Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Remote

Description & Requirements

The Account Manager, Hospitality will be driving sales for the food service and entertainment group within the hospitality group at Infor. Typical customers would include food service management customers, venue management customers, and convention center customers. You will establish resellers if appropriate while growing bookings for the business unit.

A Day in The Life Typically Includes:

Working with prospective clients to understand their business objectives and create appropriate solution to meet their business needs.
Articulate the Infor value proposition and successfully communicate the competitive advantages, resources and processes to client and prospects.
Developing compelling value propositions based on ROI cost/benefit analysis.
Developing customer account strategies and tactical go-to-market plans while establishing, documenting, and maintaining follow-up procedures for all assigned account.
Working with the Account Managers to divide and conquer pipeline development, net new, upsell, and no customer left behind account strategies.
Maintaining and achieving consistent quarterly quota.

Basic Qualifications:

Experience working in or for the hospitality industry.
Experience selling point-of-sale hardware and point-of-sale software.
Experience selling venues and sales and event management software.
Experience establishing reseller network for hospitality-based hardware product suite.
Experience managing multiple sales cycles.
Experience developing business relationships with extended team members to drive sales.

Preferred Qualifications:

Hospitality Point-of-Sale, Kiosk, Tablet experience.
Sales and Event Management Experience
Experience working with stakeholders to include: Sales team, Consulting, Customer Success Group, Customer Support Group, Development, Marketing and Sales Management.
Willingness to Travel. (Min. of 40%)

Location: Remote Based Role US (Dallas, TX)

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
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