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Senior Manager, Supply Chain Operations – South

Remote from
UK flag
UK
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Employment type
Full Time,
Job posted
Apply before
15 Jun 2026
Experience level
Senior
Views / Applies
8 / 1

About CHEP

A leader in supply chain solutions, providing reusable pallets, crates, and containers to improve supply chain efficiency and sustainability.

Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

CHEP is hiring a Senior Manager, Supply Chain Operations for the South UK region, overseeing three plant managers and approximately 600 colleagues. The role involves ensuring compliance with health and safety standards, driving customer satisfaction, and leading cost-saving initiatives. The position requires extensive experience in high-volume manufacturing or supply chain environments and a proven track record in transformation projects. This is a field-based role with regular travel to key sites in the South UK. The successful candidate will report to the UKI Supply Chain Director and play a key role in shaping the regional supply chain strategy.

Job Complexity

Easy Hard
AI Insight This role requires managing multiple sites, large teams, and complex transformation projects, which demands high-level strategic thinking and operational expertise, placing it at a difficulty level of 4 out of 5.

Salary Analysis

Median
$130,000
US Market
$90,000 – $170,000
AI Insight The salary for this role is not provided, but based on market data for a Senior Manager of Supply Chain Operations in the UK, the median is estimated at £130,000. This is competitive for the level of responsibility and experience required.

Key Skills

Supply Chain Management Operations Management Leadership Continuous Improvement Cost Reduction Health and Safety Compliance Customer Satisfaction Change Management Strategic Planning Team Management

Dear Hiring Manager,

I am writing to express my strong interest in the Senior Manager, Supply Chain Operations - South position at CHEP. With over 10 years of experience in high-volume supply chain and manufacturing environments, I have a proven track record of leading multi-site operations and driving transformational change. My expertise in safety, quality, and cost management aligns perfectly with the key responsibilities outlined in the job description.

In my previous role as Regional Operations Manager at XYZ Corp, I successfully led a team of 500+ employees across four sites, achieving a 20% reduction in operational costs and a 15% improvement in customer satisfaction scores. I am adept at analyzing cost trends and implementing efficiency improvements, and I have a strong commitment to fostering a culture of continuous improvement and safety.

I am particularly drawn to CHEP's sustainable share-and-reuse business model and its global impact. I am confident that my leadership skills and strategic mindset would enable me to effectively manage the South region and contribute to CHEP's long-term goals. I look forward to the opportunity to discuss how my experience can benefit your team.

Sincerely,
[Your Name]

Can you describe a time when you led a successful transformation project in a multi-site supply chain environment? What were the key challenges and how did you overcome them?
In my previous role, I led a transformation project across three distribution centers to implement a new warehouse management system. Key challenges included resistance to change from staff and integration issues with existing systems. I overcame these by engaging stakeholders early, providing comprehensive training, and establishing a cross-functional task force to address technical issues. The project resulted in a 25% increase in throughput and a 10% reduction in operational costs.
How do you ensure compliance with health and safety standards across multiple sites?
I implement a standardized safety framework with regular audits, training programs, and incident reporting systems. I also foster a culture where safety is everyone's responsibility by encouraging open communication and recognizing safe behaviors. For example, at my last company, we reduced lost-time injuries by 30% over two years through these measures.
Describe your approach to managing cost trends and identifying opportunities for cost efficiency.
I regularly analyze financial reports and operational data to identify cost drivers and variances. I then collaborate with plant managers to benchmark performance and implement best practices. For instance, I initiated a lean manufacturing program that reduced waste by 15% and saved $2M annually.
How do you develop and mentor plant management teams to ensure alignment with strategic goals?
I believe in setting clear expectations, providing regular feedback, and offering development opportunities. I conduct quarterly reviews with each plant manager to discuss performance and career goals. I also encourage cross-site collaboration and knowledge sharing to build a cohesive leadership team.
Can you give an example of how you have driven customer satisfaction in a supply chain role?
At my previous position, we faced customer complaints about late deliveries. I led a root cause analysis and discovered bottlenecks in our picking process. By reorganizing the workflow and implementing a new scheduling system, we improved on-time delivery from 85% to 98% within six months, significantly boosting customer satisfaction scores.

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

  • Ensure all operational activities within the region fully comply with health, safety, and quality standards, as well as operational procedures to drive regulatory adherence and risk mitigation.
  • Drive customer satisfaction by ensuring plants consistently meet service and quality standards, and foster a culture of operational excellence and continuous improvement.
  • Provide leadership and oversight to ensure plants have the appropriate resources and focus to consistently deliver on KPIs, meeting customer satisfaction and operational goals.
  • Continuously improve operational performance in key areas such as health and safety, cost management, product quality, customer satisfaction, and sustainability.
  • Analyze and track regional cost trends, identifying opportunities for cost efficiency and ensuring that financial performance aligns with budget targets.
  • Lead and implement cost-saving initiatives by recommending, analyzing, and executing efficiency improvements across the region.
  • Actively contribute to the development and execution of the regional supply chain strategy, working closely with cross-functional teams to drive operational consistency and improvement.
  • Lead and mentor plant management teams, ensuring alignment with strategic goals, fostering a collaborative work environment, and supporting professional development.

Senior Manager, Supply Chain Operations – South

📍 Location: Field-Based, South UK (Regular travel to Birmingham, Severnside & South Ockendon)
🕒 Type: Full time, Permanent

Are you an influential operational leader with the vision, resilience and capability to shape the future of a multi‑site, high‑volume supply chain network? Do you thrive in environments where operational excellence, major transformation and complex stakeholder alignment all collide, and where your leadership directly impacts national and European supply chains?

CHEP is hiring a Senior Manager, Supply Chain Operations – South, who will report to our UKI Supply Chain Director. You’ll oversee a large, fast‑paced operational region, leading three Plant Managers and c.600 colleagues, while spearheading some of CHEP’s most strategically important initiatives.

This role blends operational leadership with long‑term strategic influence, offering the scope to deliver real, measurable impact across safety, cost, service and transformation. It’s a role for someone ready to step into a large platform with visibility, autonomy and the chance to shape how our network performs today, and how it evolves for tomorrow.
If you’re driven by the challenge of leading large teams, transforming ways of working and delivering high‑stakes results in a matrix organisation, this is an exceptional opportunity to make your mark.

🎯 What We’re Looking For

Experience & Capability

  • Extensive experience managing large teams in high-volume, fast-paced manufacturing or Supply Chain environments.
  • Strong operational leadership across safety, service, quality and cost.
  • Proven experience delivering transformation projects and change management initiatives in complex, multi-site operations.
  • Demonstrated ability to influence senior stakeholders across matrix organisations (Commercial, Supply Chain, Engineering, HR, etc.).
  • Experience working in unionised environments with positive relationship management.
  • Financial and commercial acumen – budget ownership, P&L understanding, and cost optimisation capability.
  • Strong Continuous Improvement mindset (Lean/Six Sigma/Kaizen desirable).
     

Leadership Behaviours

  • Exceptional communication and coaching skills.
  • Comfortable with complexity, ambiguity and competing priorities.
  • Proactive, independent decision-maker who can balance strategy and execution.
  • Able to build engagement, foster Zero Harm culture and drive high performance across diverse teams.
     

Why Join CHEP?

  • Lead high-profile transformation programmes with genuine European exposure.
  • Multi-site, cross-functional scope — Operations, Engineering, Commercial, Supply Chain UK/EU.
  • Accelerated career pathway — a natural pipeline to future Head of Operations / Director roles.
  • Complex, exciting environment with autonomy, visibility and impact. This is a role for someone who wants to shape the future, not just run the present.

💼 What’s in It for You?

  • Certified Top 17 Global Employers
  • Annual bonus (typically 20%) based on company and individual performance
  • Car allowance
  • Generous Share Scheme
  • Private healthcare (family cover)
  • Flexible working
  • 25 days holiday + statutory holidays, with the option to buy/sell 5 additional days
  • 10% company pension contribution
  • Life Assurance
  • Employee Assistance Programme

Remote Type

Fully Remote

Skills to succeed in the role

Coaching, Collaboration, Disruptive Thinking, Feedback, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Mentorship, Motivating Teams, Prioritization, Self-Awareness

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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