Pest Technician – Norwich

Remote from
UK flag
UK
Salary, yearly, GBP
27,270 - 30,000
Employment type
Full Time,
Job posted
Apply before
22 Jun 2026
Experience level
Midweight
Views / Applies
144 / 7

About Ecolab

Ecolab helps make the world cleaner, safer and healthier – protecting people and vital resources.

Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

Ecolab UK and Ireland is hiring a Pest Technician in Norwich to join their Pest Elimination team. The role involves building customer relationships, controlling pests, and providing expert advice using Apple technology. The company offers a van, iPhone, training, and career development opportunities. The salary ranges from £27,270 to £30,000 per year, with additional London weighting. Ecolab is committed to diversity and inclusion.

Job Complexity

Easy Hard
AI Insight This is an entry-level technician role with on-the-job training provided, making it relatively easy to get started. However, it requires problem-solving and customer service skills, so it's not the easiest.

Salary Analysis

Median
GBP28,635
US Market
GBP25,000 – GBP40,000
AI Insight The offered salary range of £27,270-£30,000 is slightly below the US market median for pest technicians, but competitive for the UK market. The additional London weighting and benefits package (van, iPhone, bonus) enhance overall compensation.

Key Skills

Pest Control Customer Service Problem Solving Route Planning Apple Technology Stock Management Communication Time Management Relationship Building Field Service

Dear Hiring Manager,

I am writing to express my interest in the Pest Technician position at Ecolab. With a strong background in problem-solving and customer service, I am confident in my ability to build lasting relationships with clients and deliver effective pest control solutions. I am eager to bring my proactive approach and technical skills to your team, and I am particularly attracted to Ecolab's commitment to training and career development.

Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to the success of your Pest Elimination team.

Sincerely,
[Your Name]

How would you handle a situation where a customer is unhappy with the pest control service provided?
I would listen to the customer's concerns, apologize for any inconvenience, and assure them that I will address the issue promptly. I would then investigate the problem, adjust the treatment plan if necessary, and follow up to ensure their satisfaction.
Describe a time when you had to manage multiple tasks or routes efficiently.
In my previous role, I was responsible for servicing multiple client sites daily. I planned my route using GPS to minimize travel time and prioritized urgent calls. This allowed me to complete all tasks on schedule while maintaining high service quality.
How do you stay updated on pest control methods and safety regulations?
I regularly attend training sessions and read industry publications. I also participate in online forums and webinars to learn about new techniques and regulations. I believe continuous learning is essential in this field.
Can you give an example of how you have used technology to improve your work efficiency?
I used a mobile app to track service visits, record findings, and generate reports for clients. This reduced paperwork and allowed me to access information quickly. It also helped in scheduling and route optimization.
What steps would you take to ensure the safety of customers and their property during pest control treatments?
I would conduct a thorough inspection to identify the pest and choose the least toxic treatment option. I would follow all safety guidelines, use protective equipment, and inform customers about necessary precautions. I would also ensure proper disposal of any waste.

Service Specialist – Pest Technician

Ecolab UK and Ireland is proud to be a Great Place to Work- Certified™ Company!

Our associates have spoken and recognised outstanding employee experience. So, when you join our Pest Elimination team as a Pest Technician, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates.

Why join our Pest Elimination team?

We will provide you with the tools and experience to be an expert on problem solving and advising on preventative solutions to protect our customers from pests. You will have the flexibility to manage your own diary and route plan, to ensure that our brand and our customers are protected. You will also get to build and retain relationships to partner on best practice solutions, supported by a wider team and network you can learn and develop from.

Are you driven to succeed, dependable, problem solver and can trouble shoot? Can you build excellent relationships and offer expert advisory support to our clients? Are you looking for a change in career or looking for a company that will support you in your career development and growth? If so, we want you to consider becoming part of our Pest Elimination team.

As a Pest Technician you will:

  • Build and retain relationships with our customers, who include Global brands

  • Have excellent communication skills

  • Take responsibility for controlling and eradicating pests

  • Be able to problem solve and offer solutions

  • Deliver verbal and written reports to clients by using the latest Apple technology

  • Have the flexibility to manage your own workload, by efficiently and effectively planning your own diary

  • Be responsible for managing your own stock levels to be able to service your customers.

  • Be able take a proactive and reactive approach to your work.

What’s in it for you?

  • Salary starting from £27,27000. up to £30,000. dependant on experience

  • Additional £3,000. London Weighting Allowance if you reside in the M25 area

  • Investment in your training, development, and qualifications

  • 25 days holiday plus 8 days Bank Holiday

  • 4% Flexible Benefits. A wide range of benefits (extended to families) or to be used as salary increase

  • Pension and 4 x annual salary Life Assurance benefits

  • Bonus opportunity of up to 5%

  • Opportunity to purchase company shares

  • Performance bonus, overtime, and commission available

  • Company Van

  • Company iPhone

  • A long-term career within a business that recognises the talent to progress, inclusive of global opportunities

We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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