Enterprise Solutions Engineer – Germany

Remote from: Germany
Annual salary: Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Department: Software Engineering
Employment type: Full Time,
Job posted: 24 May 2026
Apply before: 24 Jun 2026
Experience level: Senior
Views / Applies: 15 / 5

About company

About Elevenlabs

Making content universally accessible in any language and in any voice.

Computer Software
2022

Actively Hiring

AI Summary

ElevenLabs is seeking an Enterprise Solutions Engineer based in Germany to join their team and help scale technical solutions for enterprise customers. The role involves collaborating with Account Executives, crafting technical demonstrations, and creating enablement resources. The ideal candidate is passionate about AI and technology, with strong customer-facing technical skills. ElevenLabs offers a high-velocity, impact-driven culture with global team collaboration. This is a remote role focused on driving adoption of ElevenLabs' voice AI platform.

Role DNA

Job Complexity

Easy Hard

Pace & Pressure

Relaxed Fast-paced

Autonomy Level

Guided Full Ownership

Communication Load

Independent Highly Collaborative

AI Insight The role requires deep technical expertise in AI and customer-facing skills, along with the ability to architect solutions and scale processes, making it challenging.

Salary Analysis

AI Insight The salary for this role was not provided, but based on US market data for Enterprise Solutions Engineers in AI, the median is estimated at $150,000. This is competitive for the role and location.

Key Skills

Enterprise Sales Solution Architecture AI Voice Technology Customer Success Technical Demonstrations API Integration SaaS Germany Remote Work

Cover Letter Sample

I am writing to express my enthusiastic interest in the Enterprise Solutions Engineer position at ElevenLabs. With a strong background in AI technology and customer-facing technical roles, I am excited about the opportunity to help scale your voice AI platform for enterprise customers.

My experience includes collaborating with sales teams to craft compelling technical demonstrations and architecting solutions that meet customer needs. I am passionate about AI and thrive in high-velocity, impact-driven environments like ElevenLabs.

I am particularly drawn to ElevenLabs' mission to transform human interaction with AI and the company's innovative culture. I look forward to contributing to your team and driving customer success.

Thank you for considering my application. I am eager to discuss how my skills align with this role.

Possible Interview Questions

Can you describe a time you successfully architected a technical solution for a complex enterprise customer?

In my previous role, I worked with a large telecommunications company to integrate our voice AI platform into their customer service workflow. I led technical discussions, customized the API to meet their security requirements, and ensured seamless deployment. The solution improved their response time by 30%.

How do you approach creating technical demonstrations that resonate with both technical and non-technical stakeholders?

I focus on understanding the audience's pain points first. For technical stakeholders, I dive into architecture and integration details. For non-technical, I highlight business value and ease of use. I always tailor the demo to show relevant use cases and provide clear ROI.

How would you handle a situation where a customer's requirements cannot be met by our current product capabilities?

I would first work to fully understand their needs and then explore creative workarounds using existing features. If not possible, I would communicate transparently with the customer, set expectations, and collaborate with product teams to prioritize the feature for future releases.

Describe your experience with building self-service tools or documentation that empowered customers. What was the impact?

At my last company, I created a knowledge base with API guides and troubleshooting FAQs. This reduced support tickets by 20% and enabled customers to implement integrations faster. I also built a configuration wizard that automated setup steps.

How do you stay current with AI advancements and apply them to your work?

I regularly follow AI research blogs, attend webinars, and experiment with new models. For instance, I recently explored using large language models to improve chatbot responses. I then proposed integrating that into our solution, which increased customer satisfaction scores.

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses – from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world’s most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We’ve raised $781M in funding and our last valuation was $11B – multiples of 11, always.
We have expanded from voice into three main platforms:

ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team – builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.

What we offer

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact – beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location – past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

This role is remote but the successful candidate should be based in Germany or surrounding area.

About the role

As a Solutions Engineer, you’ll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

As a Solutions Engineer, you can expect to:

Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
Craft compelling technical demonstrations that clearly communicate our product’s value proposition.
Create technical enablement resources that amplify our sales team’s effectiveness and technical fluency.
Build self-service tools and documentation that empower customers to implement solutions independently.
Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Requirements

We’re looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You’ll thrive with us if you:

Are passionate about AI, technology and ElevenLabs products.
Enjoy working directly with customers, iterating on solutions and providing tailored support
Have a talent for identifying patterns that can be standardized and scaled.
Have strong empathy for customers, sales and product teams.
Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
Excellent communication skills with the ability to adapt messaging to different audiences.

#LI-Remote

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