Vet Territory Manager

No Relocation Assistance Offered
Job Number #173908 – Surrey, England, United Kingdom
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.

Location: East Midlands
Reporting to: Field Sales Manager

At Hill’s we have a purpose. Every day around the world, we transform the lives of millions of pet families through pioneering innovation, amazing nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply to our position.

Job Purpose

The role will be responsible for East Midlands territory. This includes responsibility for business development and sales of Hill’s Prescription Diet, Science Plan, VetEssentials brands. This involves technical training and presentation of products to veterinarians, animal care providers and shop staff. You will also prepare commercial business development plans and programs for your customers. In addition, you will represent Hill’s at various events such as congresses and exhibitions. 

What you will do

Clinic / Store Business Development 

• Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the assigned territory

• Provide best in class professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key stakeholders in specified practices and stores

• Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both Hill’s and the customer, resulting in BRMO leadership and superior 6P execution in clinics and stores

• Implement commercial activities to ensure:

• Awareness, full distribution and active endorsement by the veterinary profession of Hill’s products and services in all core disease categories (clinic)

• Full distribution, excellent visibility and active endorsement of Hill’s products by the store staff

• Rapid acceptance, endorsement and distribution of new products

• Establishment of shelf space and adequate inventory within each clinic/store

• Establishment of merchandising and practice protocols to Hill’s standards

• Increase recruitment of new users to Hill’s brands (e.g. active recommendations, trial programs)

• Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the needs of customers and Hill’s overall commercial objectives 

• Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinic/specialty pet stores to assess the results versus the agreed goals and adjust plans accordingly

Territory Management 

• Travel is 100%

• Achieve territory sales targets

• Plan and execute call value (coverage, frequency, productivity) for the territory, based on account classification and required activities

• Timely call reports and record maintenance for the territory

• Review potential of accounts within the territory (every year)

• Promptly identify new accounts and secure strong presence and endorsement for Hill’s brands

• Maintain accurate records in the Hill’s reporting system

• Leverage all Company available tools to drive execution.

Business & Financial Management

• Monitor achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate

• Manage the assigned budget and ensure timely and accurate submission of payment requests

• Timely and accurate submission of T&E expenses

Product Knowledge

• Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study

Meetings & Conferences

• Represent Hill’s at meetings/conferences e.g. Trade shows, Local and National meetings, Client Meetings, Clinic/Store Special events

• Stay ahead of trends and of competitive activity in both the veterinary profession and pet retail environments and share this information with the Head Office in the appropriate forums

 Who we are looking for

• Relevant training or experience as a veterinarian/nurse is advantageous.

• Experience in customer and business development

• Results-Driven: Goal-oriented with a proven track record of effective execution and hitting KPIs.

• Strong Communicator: Confident, positive, and persuasive, with excellent presentation and negotiation skills.

• Relationship Builder: A natural collaborator who focuses on the needs of the consumer and customer.

• Organised: Strong planning and priority-setting skills to manage a busy field schedule independently.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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