CAPPS Technical Product Lead, CAPPS Technology Operations

Remote from
USA flag
USA
Annual salary
Undisclosed
Salary information is not provided for this position. Check our Salary Directory to estimate the average compensation for similar roles.
Employment type
Contract,
Job posted
Apply before
7 Jul 2026
Experience level
Senior
Views / Applies
12 / 3

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AI Summary

This is a senior-level remote role for a Technical Product Lead within the CAPPS Program in Texas. The position involves defining product vision and strategy, translating business objectives into technical roadmaps, and ensuring alignment with state goals. The lead will partner with a managed services vendor to shape architecture, evaluate trade-offs, and identify technical risks. Responsibilities also include ensuring WCAG 2.1 accessibility standards and assisting with contract management oversight. The role requires strong communication between business needs and technical execution.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The role involves high-level strategic planning, technical architecture decisions, and multi-stakeholder coordination, making it challenging. However, it is not entry-level nor extremely specialized, so a 4 is appropriate.

Salary Analysis

Median Highly Competitive
USD135,000
US Market
USD110k – 160k
0 USD176k
AI Insight The salary range is not provided in the listing. Based on US market rates for a Technical Product Lead in the public sector, the median is estimated at $135,000. This is competitive for a senior-level remote role in Texas.

Key Skills

Product Strategy Technical Roadmapping System Design APIs Cloud Migration WCAG Accessibility Contract Management Cross-functional Collaboration Risk Management Digital Transformation

Dear Hiring Manager,

I am excited to apply for the CAPPS Technical Product Lead position. With extensive experience in product strategy, technical roadmapping, and vendor management, I am confident in my ability to drive the CAPPS Program's vision and ensure alignment with state goals. I have successfully led digital transformations and maintained WCAG accessibility standards in previous roles.

My background includes partnering with cross-functional teams to translate business objectives into scalable technical solutions. I am skilled in identifying architectural risks and ensuring compliance and security. I look forward to bringing my leadership and technical expertise to your team.

Sincerely, [Your Name]

How would you define and communicate the product vision and strategy to both technical and non-technical stakeholders?
I would start by understanding business objectives and technical constraints, then create a clear product roadmap with milestones. I use visual aids like diagrams and regular presentations to ensure alignment, and I hold cross-functional meetings to gather feedback and iterate.
Can you describe your experience with managing vendor relationships in a technical product lead role?
I have partnered with managed services vendors to evaluate architectural trade-offs and ensure quality implementation. I establish clear communication channels, define SLAs, and hold regular reviews to track progress and resolve issues. I also ensure vendor work aligns with our technical standards and roadmap.
How do you ensure that technical products meet accessibility standards like WCAG 2.1?
I incorporate accessibility requirements from the start of the design process, use automated testing tools and manual audits, and provide training to the team. I also regularly review content and work with QA to remediate any issues before release.
Describe a time when you identified a significant technical risk early in a project. How did you handle it?
In a previous cloud migration project, I identified a scalability issue with the existing database architecture. I raised it with the team, conducted a proof of concept for a distributed solution, and adjusted the roadmap to include a database refactor, which prevented future performance problems.
How do you prioritize features when there are conflicting demands from different stakeholders?
I use a prioritization framework like RICE or MoSCoW, considering customer value, technical feasibility, and business goals. I facilitate discussions with stakeholders to align on trade-offs and ensure transparency. The final decision is based on data and overall strategy.

This is a remote position.

Position Requirements . The CPA Work includes, but is not limited to, the following:

· Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.

· Responsible for the CAPPS Program Vision and Strategy, which includes but is not limited to:

Defining and evolving the product’s long‑term strategy, ensuring it aligns with the State of Texas goals and technical realities.

Translating high-level business objectives into clear technical product roadmaps. Prioritize features based on customer value, technical feasibility, and team capacity.

Partnering closely with our Managed Services vendor to shape architecture, evaluate technical trade‑offs, and ensure high-quality implementation.

Understanding system design, APIs, data flows, and platform constraints well enough to make informed decisions.

Identifying technical risks, dependencies, and scalability considerations early.

Communicating product decisions and rationale clearly across teams.

Serving as the bridging voice between business needs and technical execution.

Ensuring that the long-term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.

Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.

Reviewing proposed solutions and ensuring they fit the enterprise ecosystem and prevent duplication or unnecessary complexities.

Providing architectural leadership for digital transformation, cloud migrations, modernization, and large-scale projects as directed by the CAPPS Product Manager.

Working with our Managed Services vendor to identify architectural risks such as scalability issues, integration and weaknesses, and legacy system constraints.

Working with functional analysts, solution architects, developers, security teams, and business to ensure a cohesive approach.

Defining and evolving the product’s long‑term strategy, ensuring it aligns with the State of Texas goals and technical realities.

Translating high-level business objectives into clear technical product roadmaps. Prioritize features based on customer value, technical feasibility, and team capacity.

Partnering closely with our Managed Services vendor to shape architecture, evaluate technical trade‑offs, and ensure high-quality implementation.

Understanding system design, APIs, data flows, and platform constraints well enough to make informed decisions.

Identifying technical risks, dependencies, and scalability considerations early.

Communicating product decisions and rationale clearly across teams.

Serving as the bridging voice between business needs and technical execution.

Maintaining standards for security, performance, compliance, and architecture. Ensuring technical risks are identified and managed responsibly.

· Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.

· Assisting with all applicable contract management oversight responsibilities associated with the CAPPS Program, including, but not limited to:

Assisting and participating in the annual IT control audits related to the CAPPS Central applications.

Ensuring contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards.

Performing technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure accuracy and usability.

Working closely with Fiscal Management’s contract managers to identify gaps and optimize contract processes.

Overseeing and/or assisting with technical oversight and support related to, but not limited to, SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review.

Maintaining documentation related to architecture, configuration, integrations, and change management.

Supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.

Reviewing and suggesting approval for all assigned Technical Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Technology plans related to CAPPS applications currently and planning for the future.

Planning and coordinating various technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools, other software publisher upgrades, etc.).

Participating as a technical advisor during the procurement cycle for certain CPA-issued procurements for products or services associated with CPA’s CAPPS Program. Activities may include, but are not limited to, the following: research of products and services, planning activities, drafting and reviewing documents for use in solicitations, providing technical input for purposes of developing guidelines for evaluating the developed technical specifications, and serving as a technical advisor providing input to CPA’s teams during the evaluation and negotiation phases.

· Specialty Skill Sets

Serve as a subject matter expert associated with user role Segregation of Duties (SOD) in CAPPS multi-tenant software applications.

Serve as a subject matter expert and perform Delegated Administration Level 3 for the Texas Digital Identity Services (TDIS).

Serve as the subject matter expert and be able to implement, support, and maintain products offered by PathLock that include: User Access Review (UAR),

Single Sign-On (SSO), Data Masking and A360.

· Performing other related Work as assigned.

II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years Required/Preferred Experience 12 Required Extensive Texas public sector experience, directly working for or supporting a Texas state government agency 12 Required Extensive experience performing technical activities in support of CPA application systems 12 Required Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication 10 Required Experience preparing materials for and conducting executive-level presentations 10 Required Experience performing technical project management activities in support of CPA’s CAPPS program 10 Required Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements 10 Required Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies 10 Required Experience in IT security and control practices 10 Required Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher 10 Required Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances. 8 Required Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes. 5 Required Experience with user role segregation of duties (SoD) in multi-tenant software applications. 2 Required Experience serving in a technical product role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider 10 Preferred Experience with software and hardware management industry best practices 10 Preferred Experience with CPA’s legacy Statewide Financial Systems production support activities 10 Preferred Experience developing technical specifications to support IT procurements

Apply now >

Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›

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