CSS TSSM Travel Technology Specialist

Remote from
Europe flagPoland flag
Europe, Poland
Salary, yearly, EUR
32,000 - 39,000
Employment type
Full Time,
Job posted
Apply before
10 Jul 2026
Views / Applies
14 / 1

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel.

Actively Hiring
Verified job posting
This job post has been manually reviewed for authenticity and compliance.

AI Summary

This role is for a CSS TSSM Travel Technology Specialist at BCD Travel, a remote position based in Spain or Poland. The specialist will assess incidents, analyze requirements, coordinate with teams, and implement configuration changes to resolve business problems. Candidates need experience in the travel industry, technology management, and proficiency with Amadeus and Sabre. The role emphasizes team collaboration, customer empathy, and adherence to service level agreements. BCD Travel offers flexible work, growth opportunities, and a competitive compensation package.

Role DNA

Job Complexity
Easy Hard
Pace & Pressure
Relaxed Fast-paced
Autonomy Level
Guided Full Ownership
Communication Load
Independent Highly Collaborative
AI Insight The role requires specific technical expertise in travel technology and systems like Amadeus and Sabre, but it is not a senior leadership position, placing it at a moderate difficulty level.

Salary Analysis

Median Market Rate
EUR35,500
EU Market
EUR30k – 55k
0 EUR61k
AI Insight The offered salary range of EUR 32,000 to 39,000 for Spain is aligned with the lower to mid-range for this role in Europe. While competitive within Spain, it may be below market rates in higher-cost countries like Germany or the UK. Overall, it reflects fair compensation considering the remote nature and company benefits.

Key Skills

Travel Technology Amadeus Sabre Incident Management Configuration Management Customer Support Team Collaboration Service Level Agreements Problem Solving Remote Work

Dear Hiring Manager,

I am excited to apply for the CSS TSSM Travel Technology Specialist position at BCD Travel. With extensive experience in the travel industry and a strong background in managing technology, I am confident in my ability to assess incidents and implement effective solutions.

My expertise includes administering Amadeus and Sabre, coordinating cross-team activities, and driving configuration changes to meet business needs. I am a collaborative team player who thrives on understanding customer requirements and delivering results within SLAs.

I admire BCD Travel's commitment to sustainability and employee growth, and I look forward to contributing to your innovative travel solutions. Thank you for considering my application.

Sincerely,
[Your Name]

How do you approach diagnosing an incident with limited information?
I start by replicating the issue in a test environment if possible, then gather logs and user inputs to narrow down the root cause. I prioritize based on impact and collaborate with relevant teams to resolve it efficiently.
Can you describe your experience with Amadeus and Sabre?
I have administered both systems for over three years, handling configuration updates, user management, and troubleshooting for agents and clients. I stay updated on new features to optimize travel workflows.
How do you manage multiple urgent requests simultaneously?
I assess each request's severity and SLA, then triage accordingly. I communicate transparently with stakeholders about timelines and escalate if needed to ensure critical issues are addressed first.
Give an example of a time you coordinated with external teams to solve a complex problem.
Once, a connectivity issue between Amadeus and our booking system affected multiple clients. I led a bridge call with the vendor, our network team, and support staff, outlining steps and monitoring progress until full service was restored within four hours.
What motivates you to excel in a customer-facing technical role?
I find satisfaction in solving problems that directly impact users' productivity. Understanding their pain points and delivering quick, reliable solutions drives me, and I value the collaborative nature of travel technology.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

CSS TSSM Travel Technology Specialist (Remote)

Full time, Spain, Poland

The CSS TSSM Travel Technology Specialist is responsible for assessing incidents to determine solution approaches, understanding requests for changes to identify the best approach, and applying solutions to ensure business problems are resolved.

As a CSS TSSM Travel Technology Specialist, you will

  • Conduct assessment in a logical way, replicate error or test situation if possible.
  • Analyze larger requirements (multiple system, processes made of many sub-processes)
  • Coordinate activities with a range of internal or external teams across various issues
  • Execute small to large complex configuration changes (many systems, many logics) 
  • Respect defined and agreed service level agreements

About you 

  • Experience in the travel industry 
  • Experience in managing Technology is required
  • Excellent spoken and written language skills in English 
  • Knowledge of Amadeus and Sabre and experience in the administration of the tool
  • Knowledge in Agent & Client facing Travel Technology and experience in the administration of an application is required 
  • Team player with great empathy for customer needs 

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

You’ll be offered

  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

  • Spain: EUR 32,000 – 39,000
  • Poland: PLN 120,000 – 135,000

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].

#LI-Remote

#LI-MN1

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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