About this role.
Turnitin is seeking a Senior Software Quality Engineer to assure quality across its educational integrity solutions. This role involves developing automation frameworks, leading testing strategies, and integrating AI tools for test generation. The position is remote-first, based in Mexico, and requires expertise in Selenium, CI/CD, and agile methodologies. The engineer will mentor team members and collaborate on complex projects.
Role DNA
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Job Complexity
4/5Pace & Pressure
3/5Autonomy Level
4/5Communication Load
4/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am writing to express my strong interest in the Senior Software Quality Engineer position at Turnitin. With over 6 years of experience in test automation and quality assurance, I have developed a robust skill set in Selenium, CI/CD pipelines, and AI-driven testing methodologies. I am particularly drawn to Turnitin's mission of upholding academic integrity and would be thrilled to contribute to your innovative solutions.
In my previous role, I successfully led the transition from manual to automated testing, reducing regression cycle time by 40%. I have extensive experience in creating automation frameworks from scratch and mentoring junior engineers. My hands-on work with generative AI tools like Copilot and ChatGPT has enabled my teams to streamline test data generation and script maintenance.
I am confident that my technical expertise and passion for quality will make me a valuable asset to your team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to Turnitin's success.
Sincerely,
[Your Name]
Sample interview questions
At my previous company, I built a Selenium-based framework integrated with TestNG and Jenkins. We faced challenges with flaky tests due to dynamic elements, which I resolved by implementing explicit waits and robust locators. The framework improved test execution speed by 50%.
I used ChatGPT to generate test data and draft test cases. For example, I prompted it to create boundary value analysis scenarios for a login module, which saved time and improved coverage. I also used Copilot to write boilerplate code for test scripts.
I collaborate with developers and product managers to identify critical paths and high-risk areas. I then prioritize smoke and regression tests for those areas, while automating repetitive checks. I also use risk-based testing to focus on functionalities with the biggest impact.
I paired with a junior engineer on test case design and automation best practices. I held weekly code reviews and encouraged them to ask questions. Over three months, they became proficient in Selenium and began contributing independently to test suites.
I follow industry blogs, attend webinars, and participate in QA communities like Ministry of Testing. I also experiment with new tools in personal projects; recently, I explored Playwright as an alternative to Selenium for cross-browser testing.
Company Description
When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.
Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.
Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Job Description
The Senior Software Quality Engineer (SSQE) plays a critical role in assuring quality (adherence to requirements and user experience) by testing the company’s applications. This role shares ownership over moderate to complex architecture developments, including strategy, plan, framework, and solution development. The SSQE is responsible for creating automation frameworks from scratch, solving high complexity problems, developing Continuous Testing (CT) models, and acting as a Point of Contact (POC) for technical guidance across the product domain. They exhibit advanced, wide-ranging experience, using in-depth professional knowledge, acumen, and concepts to develop and resolve complex models and procedures creatively and effectively.
Responsibilities:
- Defines, develops, and implements quality assurance best practices and procedures: test strategies, test plans, test cases, and other quality-related assessments for their Domain.
- Participates in all aspects of testing, including functional, regression, integration, and test planning.
- Works collaboratively with their team during all project stages to provide in-process testing results.
- Designs, writes, executes, and maintains automated and manual tests, as well as frameworks for UI tests.
- Augments development teams by enhancing test coverage where needed.
- Investigates, records, triages, and tracks defects, and verifies their fixes.
- Participates in code releases and the code review process.
- Stays up-to-date with new testing tools and test strategies.
- Provides leadership, guidance, training, and mentoring to implement quality validations and initiatives for the domain.
- AI Integration: Leverages generative AI coding assistants to optimize framework scripting, and implements prompt engineering methodologies to draft automated test workflows and generate scalable test datasets.
Qualifications
- Experience: 6+ years of related professional experience.
- Computer science degree or demonstrable experience.
- Technical Expertise (High): UI Web Automation, UI Desktop Automation, UI Web/Mobile/Desktop Functional/Manual, STLC & QA Concepts, Test Planning and Strategizing, Management of Test Data. Proficient on OOLPs and test frameworks like: Selenium (Mandatory) and Playwright (desired).
- Technical Expertise (Medium-High): CI/CD/CT (Jenkins, Git, etc.), UI Mobile Automation, AWS (S3, Lambda, EC2, CloudWatch), Agile (Scrum & Kanban), Test Management. API Automation, API Testing (Manual).
- AI and Modern QA Competency (Medium-High – Mandatory): Practical application of Generative AI tools (e.g., Copilot, ChatGPT) for script generation and maintenance, test documentation, and failure logs analysis.
- Problem Solving: Proven ability to understand and work on complex issues requiring in-depth evaluation of variable factors, exercising judgment in selecting methods and techniques.
- Impact: Capacity to assist in designing functional plans to prevent critical delays and production bugs.
- Collaboration: Networks effectively with key contacts outside their immediate area of expertise. Acts as a Technical Lead and Mentor, actively influencing development and QA peers to adopt modern quality standards, participate in incident reviews, and champion a shared-ownership culture for code quality.
- Nice to have experience with accessibility and performance testing.
Additional Information
Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.
Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.
In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
- Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
- Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
- Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
- Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
- One Team: We strive to break down silos, collaborate effectively, and celebrate each others’ successes.
- Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.
Global Benefits
- Remote First Culture
- Health Care Coverage*
- Education Reimbursement*
- Competitive Paid Time Off
- Self-Care Days
- National Holidays*
- 2 Founder Days + Juneteenth Observed
- Paid Volunteer Time*
- Charitable contribution match*
- Monthly Wellness or Home Office Reimbursement/*
- Access to Modern Health (mental health platform)
- Parental Leave*
- Retirement Plan with match/contribution*
* varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!
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Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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