About this role.
This role is a senior expert position focused on leading the resolution of complex technical issues using structured methodologies like Shainin Red X and Six Sigma. The job involves driving improvements in quality, cost, and delivery while developing problem-solving capabilities across the organization. Candidates must hold an engineering degree, Shainin Red X Journeyman or Master certification, and have 5-10 years of experience. The position is remote and requires strong leadership, analytical skills, and the ability to coach others. The impact includes reducing Cost of Poor Quality and strengthening the problem-solving culture.
Role DNA
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Job Complexity
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4/5Autonomy Level
5/5Communication Load
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Core skills
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Cover letter sample
Dear Hiring Manager,
I am writing to express my interest in the Technical Problem Solver Expert - Red X position at TE Connectivity. With a strong engineering background and advanced certifications in Shainin Red X and Six Sigma, I have successfully led complex technical issue resolutions that drove significant improvements in quality and cost. My experience in coaching teams and managing cross-functional projects aligns perfectly with your requirements.
I am excited about the opportunity to contribute to TE's mission of creating a safer, sustainable world. Thank you for considering my application.
Sincerely, [Your Name]
Sample interview questions
I led a team to identify root cause of a recurring product failure. Using Red X tools like Isoplot and Component Search, we isolated the critical variable and implemented a design change, reducing failure rate by 80%.
I use a criteria matrix considering financial impact, urgency, and resource availability, and align with business goals.
I mentor through hands-on projects, provide structured training sessions, and review their application of methodologies.
When a key resource was unavailable, I documented the impact and proposed alternatives to senior management for quick decision.
I establish clear tollgate reviews, standard documentation, and regular audits to ensure adherence to methodology.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
The Technical Problem Solver Expert leads the resolution of complex, high-impact technical issues using structured methodologies such as Shainin Red X and Six Sigma. This role drives measurable improvements in quality, cost, and delivery, while developing problem-solving capabilities across the organization.
Job Requirements
As a Technical Problem-Solving Expert, you will:
- Solve complex and difficult technical problems
- Lead a cross-functional team to apply diligently a structured problem-solving methodology (Shainin, Six Sigma or equivalent)
- Define priorities
- Proactively anticipate roadblocks to find solutions and escalate when needed
- Ensure rigor and governance of Problem Solving methodologies across the organization
- Coach and develop Problem Solver Practitioners
- Select the projects that will have the highest impact across plants or business unit
- Report out to Senior Management project progress, people development, savings
What your background should look like
Qualifications & Skills
- Engineering degree (Physical, Mechanical, Electrical, Materials or related)
- Shainin Red X Journeyman or Master certification (mandatory)
- Six Sigma Black Belt or Master Black Belt preferred
- 5–10 years’ experience in Technical Problem solving
- Proven track record solving complex technical issues
- Strong analytical and problem-solving skills
- Leadership and cross-functional team management
- Apply statistical analysis (Minitab, JMP) to validate root causes and/or solutions
- Understanding of engineering fundamentals
- Strong attention to detail
- Willing to develop others
- Be a positive change agent
Impact
- Reduce Cost of Poor Quality (CoPQ)
- Improve product quality and customer satisfaction
- Strengthen the Problem-Solving culture
- Deliver measurable business impact
#LI-REMOTE #TANADC
Competencies
COMPENSATION
• Competitive base salary commensurate with experience: $130,400 – $163,000 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
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