About this role.
This is a senior sales leadership role at Remote, a fully remote HR platform company. The Senior Manager will lead a team of Senior Account Managers focused on growing and retaining Mid-Market and Enterprise customers across EMEA. Key responsibilities include forecasting, coaching, deal strategy, and building strong cross-functional partnerships. The ideal candidate has experience leading quota-carrying sales teams and a passion for developing people. This role requires a hands-on leader who can navigate ambiguity and drive predictable revenue outcomes.
Role DNA
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Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am writing to express my strong interest in the Senior Manager, Sales - Account Management position at Remote. With over a decade of leading high-performing account management teams in the Mid-Market and Enterprise segments, I have a proven track record of driving revenue growth, improving retention, and developing future sales leaders. Your mission to simplify global employment resonates deeply with me, and I am eager to contribute to your ambitious goals.
In my previous roles, I successfully owned the full operating rhythm—forecasting, pipeline rigor, deal strategy, and coaching—while consistently exceeding revenue targets. I pride myself on building trust across Product, RevOps, and Customer Success, and I thrive in fast-paced, remote-first environments that require autonomy and strong communication.
I am particularly excited about Remote's focus on innovation and AI, as I have implemented similar tools to enhance team productivity and forecast accuracy. I am confident my leadership style, commitment to coaching, and data-driven approach will help elevate your EMEA expansion team.
Thank you for considering my application. I look forward to the possibility of discussing how I can make a personal difference at Remote.
Sincerely,
[Your Name]
Sample interview questions
I would start by diagnosing the root cause through pipeline review, call shadowing, and skill assessment. Then I would create a structured improvement plan with specific, measurable goals, regular coaching sessions, and role-play exercises. I would also ensure they have the right sales tools and support, and set clear checkpoints to track progress. If no improvement occurs after a defined period, I would consider reassignment or other consequences.
During a major CRM migration, I communicated transparently about the reasons and benefits, provided extensive training, and involved the team in the rollout plan. I maintained morale by celebrating quick wins and being patient with the learning curve. I also kept a strong focus on core activities by temporarily reducing non-essential tasks, which allowed the team to adapt without sacrificing quota.
I use a bottom-up approach by reviewing each account's opportunity pipeline, historical renewal rates, and expansion potential. I hold regular forecast review meetings with the team to validate deals and assess risks. I also rely on data from Salesforce and track leading indicators like engagement and product usage. This allows me to provide a realistic forecast with clear assumptions and upside/downside scenarios.
I believe retention is the foundation for growth. I would ensure that our team is aligned on customer health scores and proactive outreach. Growth comes from identifying expansion opportunities within accounts that are already successful. I would work with the team to segment accounts based on potential and risk, and tailor strategies accordingly—such as strategic account planning for key accounts and health-focused playbooks for at-risk ones.
In my previous role, I established a regular cross-functional meeting with Customer Success, Product, and Marketing to align on customer feedback and expansion opportunities. I also created a shared dashboard to track product adoption and customer health. This collaboration helped us identify at-risk accounts early and develop tailored solutions that led to a 20% increase in upsell revenue.
About Remote
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
What this job can offer you
This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Manager, Sales – Account Management (Existing Customer Expansion), joining our Global Expansion team within the Go-To-Market (GTM) organization.
You’ll lead a high-performing team of Senior Account Managers responsible for growing and retaining our Mid-Market and Enterprise customer base across EMEA. You’ll own the daily operating rhythm of the business—forecasting, coaching, deal strategy, and execution—while creating an environment where people are challenged, supported, and inspired to do their best work.
Success in this role requires more than commercial excellence. We’re looking for a leader who develops people, builds strong cross-functional partnerships, and creates momentum during periods of change. You recognize problems quickly—but more importantly, you help teams solve them.
What you bring
Commercial Leadership
- Strong experience in Account Management or Existing Business leadership, ideally within Mid-Market and Enterprise segments.
- Experience leading quota-carrying sales teams with responsibility for forecasting, pipeline management, performance coaching, and revenue attainment.
- Proven ability to develop high-performing Account Managers through coaching, feedback, and structured development.
- Comfortable operating as a hands-on leader—jumping into strategic customer conversations, negotiations, and deal coaching when needed.
- Strong forecasting discipline with the ability to identify risks, opportunities, and trends early through data.
- Experience defining, measuring, and presenting sales metrics and business performance to senior leadership.
- Proven track record of driving pipeline rigor, operational excellence, and predictable revenue outcomes.
- Experience with Salesforce and modern sales technology.
- Fluent in English; additional European languages are a plus.
Leadership & Collaboration
- A genuine coaching mindset with a passion for helping others grow and succeed.
- Builds trust quickly and develops strong partnerships across Product, RevOps, Customer Success, Acquisition Sales, Marketing, Finance, and other cross-functional teams.
- Comfortable navigating ambiguity and leading confidently through change, helping others stay focused on execution rather than uncertainty.
- Naturally optimistic and solutions-oriented. You raise risks thoughtfully, challenge ideas constructively, and instinctively pair problems with practical solutions.
- Creates positive energy within teams. You elevate the people around you through collaboration, accountability, and encouragement.
- Takes ownership beyond your immediate team, proactively identifying opportunities to improve how the broader organization operates.
- Celebrates team success over individual recognition and contributes positively to the broader leadership team.
- Consistently delivers strong business outcomes while building a healthy, sustainable, and high-performing team culture.
Key Responsibilities
- Lead the daily operating rhythm of the Account Management team through effective pipeline reviews, forecast calls, one-on-ones, deal coaching, and performance management.
- Meet and exceed team revenue goals while developing a high-performing organization capable of sustained success.
- Coach and empower Senior Account Managers to maximize customer value, improve commercial execution, and grow in their careers.
- Stay close to the business by supporting strategic negotiations, joining key customer conversations, and helping remove obstacles that accelerate deals.
- Build a culture of accountability, ownership, and continuous improvement where high standards and strong support coexist.
- Foster a solutions-first mindset by helping the team confront difficult challenges honestly, identify practical paths forward, and execute with urgency.
- Identify opportunities to improve sales processes, operational efficiency, and customer outcomes across the broader Existing Business organization.
- Build trusted partnerships with Product, RevOps, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer experience and business performance.
- Ensure consistent forecasting accuracy, pipeline hygiene, account prioritization, and sales execution across the team.
- Regularly analyze business performance to identify trends, risks, opportunities, and actionable insights for senior leadership.
- Provide weekly, monthly, and quarterly reporting on pipeline health, forecast accuracy, customer expansion, wins, losses, and business performance.
- Develop a team culture where collaboration, curiosity, resilience, and continuous learning are expected and celebrated.
- Act as a role model for Remote’s values by creating alignment, building trust, and helping the broader organization succeed—not just your own team.
Practical
- Reporting to: VP, Expansion Revenue (interim, pending broader Existing Business organizational changes)
- Team: Global Expansion
- Region: EMEA
- Location: Remote
- Start Date: As soon as possible
- Level: M4
Pay Transparency
Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide – here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
The On-Target Earnings for this position is between $180,050 – $270,100 USD. The base salary is 60%.
Application Process
- (Async) Profile Review
- Recruiter Interview
- Hiring Manager Interview
- Peer Leadership Interview
- VP 2nd Interview
- Bar Raiser Interview
- Prior employment verification check
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Please note we accept applications on an ongoing basis.
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