About this role.
Angi is hiring a Manager, Retail Partnerships to manage key retail accounts and advance growth and customer-experience initiatives for home-service offerings. The position combines retail P&L tracking, independent analysis, stakeholder management, and end-to-end project execution across Operations, Finance, Product, Engineering, Customer Care, and Analytics. Candidates need 2–3 years of relevant experience in consulting, investment banking, or a fast-growing tech or marketplace setting, along with advanced spreadsheet skills and preferably SQL. The role is highly visible and requires clear executive-facing presentations, external relationship building, and a bias for action in a fast-paced environment. Quarterly travel may be required.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Cover letter sample
Dear Hiring Team,
I am excited to apply for the Manager, Retail Partnerships role at Angi. My background in analytical, cross-functional work has prepared me to translate performance data into practical initiatives that improve partner outcomes and customer experience.
I would bring strong stakeholder-management, project-execution, and financial-analysis capabilities to support strategic retail accounts and identify scalable growth opportunities. I am particularly drawn to Angi's mission of delivering reliable home services and its focus on measurable, customer-centered execution.
I would welcome the opportunity to discuss how I can help the Retail Partnerships team strengthen account performance and deliver more jobs done well.
Sincerely,
[Your Name]
Sample interview questions
I would begin by defining the account's core performance metrics, such as order volume, conversion, fulfillment quality, customer satisfaction, cancellation rate, and contribution margin. I would segment results by service, geography, retailer channel, and time period to identify the largest drivers, validate findings with operational partners, and prioritize initiatives based on customer impact, financial value, and execution effort.
In a prior cross-functional project, I would establish a shared problem statement, success metrics, owners, milestones, and a regular operating cadence. I would tailor updates to each group's decisions and constraints, document tradeoffs, and escalate only when a decision is needed to protect the timeline or outcome.
I would translate the analysis into a concise narrative: the business question, the most important insight, the financial or customer impact, the recommended action, and the decision required. I would keep detailed methodology in an appendix, clearly state assumptions, and use simple visuals so stakeholders can quickly understand both the evidence and the next step.
I would first diagnose whether the decline is driven by demand, conversion, availability, service quality, pricing, cancellations, or a reporting change. After quantifying the relevant drivers, I would align internal and partner stakeholders on the root cause, create a recovery plan with leading indicators, and communicate progress against a defined target and timeline.
I use AI as a productivity aid for tasks such as synthesizing notes, drafting initial analyses, organizing hypotheses, and improving communication clarity, while validating all outputs against source data and company policies. For business-critical recommendations, I maintain ownership of the analytical logic, assumptions, and final decision-making.
For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we’re a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.
Angi at a glance:
Founded in 1995 as Angie’s List and rebranded in 2021
Global company with 9 brands in 8 countries and employees worldwide
Homeowners have turned to us for 300 million home projects and counting
About the Team
The Retail Partnerships team delivers high-quality home services such as TV mounting, furniture assembly, and appliance installation for products purchased through our retail partners like Walmart, Wayfair, Costco, and more. Our mission is to ensure that every service provided meets the highest standards of quality and customer satisfaction (“Jobs Done Well”).
We support growth and drive customer experience improvements through strategic initiatives and cross-functional collaboration, with our team thriving on solving complex challenges and making home services a seamless, reliable experience for our customers.
About the Role
Angi is seeking a Manager, Retail Partnerships to lead the day-to-day management of our key retail partnerships and help shape growth opportunities in close collaboration with senior leaders.
In this role, you will:
Coordinate and execute projects that strengthen performance, improve customer experience, and support Angi’s growth strategy
Work cross-functionally with Operations, Strategy & Growth, Finance, Product, Engineering, Customer Care, and Analytics to tackle diverse partnership challenges
Surface insights and recommend actions to ensure Angi continues to deliver a best-in-class service experience – a job done well – through our retail partners
This is a high-visibility, cross-functional position ideal for someone who enjoys blending analytical rigor with relationship-building and project leadership. You’ll be a key member of Angi’s Retail Partnerships team, responsible for executing a strategy that advances Angi’s mission to get jobs done well, while developing as a future leader of the organization.
What you’ll do
Support key aspects of our Retail P&L – tracking performance, identifying trends, and surfacing opportunities to senior leadership
Build deep relationships with key internal and external stakeholders and act as a primary advocate for the growth and success of key retail accounts
Lead analyses that surface actionable insights to guide partner and internal decisions, and work closely with cross-functional teams to implement them
Drive projects from scoping through execution by aligning stakeholders, managing timelines, and ensuring measurable outcomes
Partner with internal teams and external partners to identify ways to drive continuous growth while improving the customer experience
Prepare clear, concise presentations that summarize findings and recommendations for internal and external stakeholders; present those findings to key stakeholders
Balance strategic acumen with analytical ability to identify and execute on growth opportunities in a fast-paced environment
Who you are
2-3 years of professional experience, such as management consulting, investment banking, or a fast-growing tech/marketplace environment
Exceptional quantitative skills and analytical aptitude; deep knowledge of Excel/Google Sheets and, ideally, SQL, with significant experience framing up analyses independently
Active use of AI tools to work smarter and move faster
Proven ability to translate data into strategic insights and action plans
Experience leading cross-functional projects and managing stakeholders at multiple levels
Demonstrated leadership skills and ability to build strong external partnerships
Excellent verbal and written communication skills; proficient in PowerPoint/Google Slides
Creative problem-solver with a bias for action and excitement for collaborative work
Keen eye for detail, with strong quality-assurance habits
Interest in Angi, home services, marketplaces, and product-driven organizations
Willingness to travel on a quarterly cadence (when appropriate/required)
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
Compensation & Benefits
The salary band for this position ranges from $95,000 – $140,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs.
Flexible vacation policy; work hard and take time when you need it.
Pet discount plans & retirement plan with company match (401K).
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