About this role.
This remote Junior Quality Coordinator role supports a Search Quality Rater program for Portuguese (Brazil) content. The coordinator will analyze quality-performance data, complete internal assessments, prepare reports, respond to rater queries, and provide feedback with guidance from senior Quality Coordinators. The position also contributes to training materials, stakeholder meetings, root-cause analysis follow-up, and program documentation. It requires native-level Brazilian Portuguese, strong English comprehension, online research ability, strict adherence to quality rules, and availability for either 20 or 40 hours weekly as an independent contractor.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
3/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would review the relevant assessments, identify recurring error types, compare performance against the applicable guidelines, and look for patterns by task or query category. I would document the findings, request clarification or an RCA when needed, and provide focused feedback with examples and next steps.
I read the current guidance carefully, maintain notes on common edge cases, and verify uncertain decisions against documented standards before proceeding. When an ambiguity remains, I escalate it through the appropriate channel rather than making an unsupported assumption.
I would respond professionally and explain the feedback using the relevant guideline and specific task evidence. I would invite the rater to share their reasoning, clarify any misunderstanding, and escalate the case if a policy interpretation requires confirmation.
I would define the reporting period and key metrics, validate the source data, identify trends and exceptions, and present the findings in a clear format. The report would include concise context, actionable observations, and any recommended follow-up actions.
I would prioritize queries by urgency, impact on production, and deadline, while tracking each item to ensure closure. I would use concise written communication, provide guideline-based answers, and flag recurring issues that may need broader training or documentation.
MAIN PURPOSE OF THE ROLE
Are you a search engine guru? Can you find what you’re looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test!
Welocalize is looking for an Portuguese (Brazil) speaker in Brazil to help support our client’s project as Junior Quality Coordinator.
MAIN DUTIES
You will be the junior coordinator of our Search Quality Rater project.
You will complete tasks both in Portuguese (Brazil) and English (US).
The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator:
Performance Analysis
・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation – with support from Quality Coordinators.
・Completes Internal Assessments.
・ Provides feedback on blind test ranges and queries coming from the team.
・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations.
・Flags raters that show any behavioral concerns.
・ May analyze RCAs provided by resources and request clarifications, as necessary.
Training and support
・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others.
Analytics, Reporting, Knowledge, and Asset Management
・May keep track of data and analyze the data.
Communication
・May attend meetings with different stakeholders as applicable – with support of Quality Coordinators.
・ Monitors raters’ queries.
Other
・ May perform other program-specific tasks needed to achieve OKRs.
Project Details
Location: Remote, Brazil-based
Hours: Part time: 20hours/week, Full time: 40hours/week
Start date: ASAP
Employment Type: Freelance/Independent Contract
REQUIRED SKILLS
- Fully Proficient in Portuguese (Brazil)
- Strong understanding of English
- Must be located in Brazil
- Strong understanding of popular culture in Portuguese (Brazil)
- Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
- Must not have current or previous experience with “Ads quality rating”
- Must be the only one in your household working as a “Search Quality Rater”
- Web-savvy and able to work in a fast-paced environment
- Excellent online research skills
- Reliable computer system and internet connection
- Reliable anti-virus software (as you will be surfing the web as part of the work)
- Ability to follow instructions in English and comply with the project conventions and rules expected by the client
- Must sign a Non-Disclosure Agreement to protect client confidentiality
- Must pass learning modules and a required quality test designed by our client before starting working modules and a required quality test designed by our client before starting work
Compensation
Additional Information
When you join Welocalize, you have the opportunity to bring your career to the next level:
… receive steady volume of work and long-term partnership {where this applies}
… professional development: work on exciting projects that will empower you keep learning and growing
… work with multicultural, international team with a great variety of documents and content types
… 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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