About this role.
Five9 is seeking a junior-level contract graphic designer to support its Brand and Creative team across digital and print deliverables. The role produces web, social, presentation, print, event, booth, and kiosk assets while maintaining consistent brand standards. It requires 2–4 years of relevant experience, a strong portfolio, proficiency with Adobe Creative Suite, Canva, Figma, and common collaboration tools. The designer will partner with marketing, content, and cross-functional stakeholders while independently managing multiple deadline-driven projects. Motion design, agency experience, and familiarity with AI creative tools are preferred additions.
Role DNA
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Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
3/5Communication Load
4/5Salary analysis
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Core skills
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Sample interview questions
I begin by reviewing the brand guidelines, approved templates, typography, color rules, and prior campaign examples. I then adapt the core visual system to each channel while checking final work against a consistent preflight checklist before sharing it for review.
I clarify deliverables, priorities, dependencies, and approval dates at the start of each project. I break work into milestones, maintain a visible task tracker, communicate risks early, and reserve time for revisions and production checks.
I confirm the printer specifications, document size, bleed, safe areas, color profile, image resolution, and required file format. Before delivery, I package or export the file, preflight fonts and links, and review a proof to catch layout or production issues.
I listen for the business objective behind the feedback and ask focused questions if the direction is unclear. I translate useful input into specific revisions, explain tradeoffs when needed, and keep the work aligned with the brand and campaign goals.
I use AI tools primarily for ideation, early visual exploration, concept variations, and research while keeping human judgment and brand standards central to the final work. I also verify outputs for accuracy, licensing considerations, and suitability before incorporating anything into a deliverable.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Junior Graphic Designer is a key role that supports the Brand and Creative team across a wide range of deliverables, including digital and print. This position requires a creative mindset, strong organizational skills, attention to detail, and a collaborative approach. The ideal candidate is curious, tenacious, and comfortable working cross-functionally with multiple departments. They thrive in a fast-paced environment, capable of multitasking and managing numerous projects simultaneously.
Key Responsibilities:
- Design visually compelling assets across a variety of channels, including web, social media, presentations, print materials, and event collateral (including booth and
kiosk design) - Collaborate closely with content, marketing, and cross-functional teams to develop campaign visuals that align with strategic goals and reinforce brand identity
- Manage multiple projects simultaneously while delivering high-quality work on tight deadlines in a fast-paced environment
- Stay current on design trends, digital best practices, and emerging tools (such as AI) to keep creative output fresh and relevant
- Ensure brand consistency across all touchpoints and uphold visual standards throughout every project
- Prepare print-ready files with precision and coordinate with external vendors to ensure flawless production
Requirements:
- Bachelor’s degree in Graphic Design, Visual Communication, or a related field
- 2–4 years of experience designing digital and print marketing assets
- Strong understanding of graphic design principles and best practices
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, Figma and Microsoft Office (Word, Excel, PowerPoint)
- Familiarity with project management and collaboration tools such as Slack, Asana, or Monday.com
- Excellent attention to detail, organizational skills, and ability to meet tight deadlines
- Strong communication skills, both written and verbal, with the ability to take direction and apply feedback effectively
- Ability to work both independently and collaboratively across departments
- A well-rounded portfolio showcasing creative versatility and execution
- Enthusiastic about learning and growing within a creative team
- Aligns with and demonstrates the company’s Mission, Vision, and Values
Bonus Points For:
- Experience working in a design agency environment
- Skills in motion/animated graphics for social media
- Experience using AI creative tools such as Claude for ideation and Nano Banana Pro for image and video generation — and an enthusiasm for staying ahead of what’s next
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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