About this role.
Medely is hiring a Senior Product Manager to own strategy, discovery, delivery, and iteration for critical areas of its Flex healthcare staffing marketplace. The role focuses on two-sided marketplace dynamics, including supply and demand, matching quality, conversion, trust, retention, and operational efficiency. This PM will use qualitative research and product data to define high-value problems, establish success metrics, and guide cross-functional execution with Engineering, Design, Marketing, Sales, Customer Success, Clinical, Finance, and leadership. The ideal candidate brings 5+ years of software product management experience, strong analytical judgment, and experience with marketplaces, healthcare, staffing, or AI-enabled workflows.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
5/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would first define matching-quality metrics, such as fill rate, time to fill, acceptance rate, cancellation rate, repeat booking rate, and facility and clinician satisfaction. I would segment those metrics by market, specialty, shift type, and user cohort, combine the findings with qualitative research, and prioritize opportunities based on expected impact, confidence, and implementation effort.
I would establish a shared marketplace health framework that distinguishes leading and lagging indicators for each side of the market. I would model the likely tradeoffs, align stakeholders on the business objective for the relevant market or segment, and run controlled experiments where possible rather than optimizing one metric in isolation.
I would explain the customer problem, the evidence used to validate it, and how I defined the desired outcome and success metrics. I would then describe the PRD and alignment process, launch decisions, post-launch measurement, and the iterations made based on user behavior and business results.
I communicate the decision context, evidence, assumptions, risks, and alternatives clearly and respectfully. I recommend a path forward, identify what would change my view, and, when uncertainty remains, propose a time-bound experiment or staged rollout that creates evidence while limiting downside risk.
I would focus on practical, measurable use cases such as simplifying profile and onboarding workflows, improving job-to-clinician matching explanations, assisting support or operations teams, and summarizing marketplace insights for internal users. Each use case should have clear quality controls, privacy and compliance review, human oversight where needed, and measurable impact on speed, accuracy, conversion, or retention.
The Company
Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want.
As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.
Join us in our mission to transform the healthcare staffing industry and improve patient lives!
Own the Marketplace Powering Healthcare Work
Healthcare facilities need a faster, smarter, and more reliable way to connect with the clinical professionals who keep care moving.
That’s what Medely is building.
Our Flex marketplace is the core of our business today, connecting healthcare facilities with qualified professionals across the country. It’s proven, scaled, and business-critical. Now we’re focused on what comes next: improving how facilities engage, how professionals find the right opportunities, how matching works, and how we drive deeper retention and expansion.
We’re looking for a Senior Product Manager who wants real ownership of those problems.
This is not a “take tickets and ship features” PM role. You’ll work across complex marketplace dynamics – supply and demand, matching, trust, conversion, and retention – and be expected to challenge assumptions, define the right problems, and make thoughtful tradeoffs that drive measurable outcomes.
Why Now?
You’ll join at a point where the marketplace has real traction, real data, and real business impact – with meaningful room to shape what comes next.
You’ll have direct access to leadership, strong cross-functional partners, and ownership of product decisions that affect both the healthcare facilities we serve and the professionals who power them.
What You’ll Own
Define the vision, strategy, and roadmap for key areas of the Flex marketplace
Own major product initiatives from discovery through launch and iteration, including high-quality PRDs, clear success criteria, and cross-functional alignment
Use product data, marketplace signals, customer insights, and user research to identify the highest-value problems to solve
Make strategic tradeoffs across conversion, retention, supply and demand, matching quality, operational efficiency, and user experience
Partner deeply with Engineering and Design while driving alignment across Product Marketing, Sales, Customer Success, Clinical, Finance, and leadership
Measure what ships, learn from outcomes, and feed those insights back into product strategy
Identify risks, gaps, and opportunities before they become obvious – and bring a point of view on what we should do next
Apply AI and LLMs pragmatically as a force multiplier – both to simplify user workflows and to supercharge your own team’s operational velocity
Who You Are:
You want ownership, not hand-holding.
You’re comfortable turning complex systems, messy user behavior, and business-critical tradeoffs into intuitive, elegant user experiences. You can zoom out to understand marketplace dynamics and zoom in to define the workflow, metric, requirement, or edge case that determines whether something succeeds.
You’re analytical, highly accountable, and willing to challenge the direction when the evidence points somewhere better. You don’t just move work forward – you make the work sharper.
You’ll likely be successful here if you have:
5+ years of product management experience shipping software in startup, marketplace, SaaS, or scaled technology environments
Experience owning product areas from discovery through launch and iteration
Strong product judgment and the ability to define clear problems, success criteria, requirements, and tradeoffs
Experience using both qualitative and quantitative data to identify user needs, evaluate user behavior, funnel conversion, retention, or marketplace health
Strong technical communication skills and the ability to partner effectively with engineering teams
Excellent written and verbal communication across technical, business, and executive audiences
What Will Set You Apart
Experience building or scaling a two-sided or three-sided marketplace
Experience with matching, supply-demand dynamics, trust, onboarding, retention, or marketplace liquidity
Healthcare, workforce, staffing, labor marketplace, or regulated industry experience
Experience building products that serve both businesses and individual users
Experience using AI, LLMs, or workflow automation to improve product experiences or team effectiveness
Why Medely: Benefits & Perks
Competitive Compensation: Based on experience and performance
Long-term Incentives: 401k
Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO
Paid parental leave
Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!
Ownership: Drive meaningful business impact on a team you’ll help build and define!
Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!
We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
Work location is flexible if approved by Medely.
Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.
We are an E-Verify company.
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