About this role.
Tekmetric is seeking an SMB Account Executive to own the end-to-end B2B SaaS sales cycle for its auto-repair shop management platform. The role emphasizes prospecting, product presentations, stakeholder management, negotiation, closing, and consistent high-volume outreach. The Account Executive will also relay market feedback to product and operations teams and partner with customer success to support a successful handoff after close. This is a fast-moving, autonomous sales position with quarterly travel and expected participation in company and team offsites.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I start by researching the prospect and tailoring outreach to likely operational pain points. During discovery, I qualify needs, decision criteria, stakeholders, timing, and budget, then connect the solution to measurable business outcomes. I maintain clear next steps in the CRM, address objections early, and create a mutual action plan to keep the deal moving.
In a prior role, I exceeded quota by focusing on high-intent accounts, improving follow-up discipline, and reviewing my pipeline weekly for stalled opportunities. I increased the number of meaningful discovery conversations and used those insights to tailor demonstrations. The result was a stronger conversion rate and performance above target while maintaining accurate forecasting.
I would first understand how the shop currently manages scheduling, inspections, payments, customer communication, and reporting. I would then connect Tekmetric's capabilities to the owner’s priorities, such as reducing manual work, improving customer trust, and increasing shop efficiency. I would use relevant examples, address implementation concerns directly, and define a practical path to value with the customer success team.
I segment my accounts by fit, urgency, and engagement level, then use structured call blocks and task prioritization to maintain consistent activity. I personalize outreach around a prospect's likely business challenges while using templates for repeatable administrative steps. CRM hygiene and daily pipeline reviews ensure no important follow-up is missed.
I document recurring objections, feature requests, and market patterns in a clear, evidence-based format. I share actionable feedback with product, marketing, and operations teams, including the customer impact and the frequency of the issue. I also close the loop by incorporating approved messaging or product improvements into future conversations.
About Tekmetric
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive – not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution – all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward – one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters – not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
We are looking for high-energy and independent sales professionals to be an integral part of a quickly growing sales team!
Top qualities that we’re looking for:
– Deliver growth by achieving and exceeding sales targets by owning the sales cycle from product presentation, value proposition, negotiation, and deal closure.
- As you develop the sales opportunity, you will identify the necessary decision-makers and influencers of the prospective deal, working multiple stakeholders to make the close.
- You will be expected to understand our market, find creative ways to engage our potential customers, continually refine your sales tactics, and amplify our value proposition to clinicians and clinical operators.
– Inform product and marketing strategy.
- Understand the pain points and key business objectives of prospective partners.
- Provide strategic insights and feedback to the Product and Operations teams on what is working and what is not, to drive increased sales velocity and adoption.
- Occasionally, you will work cross-functionally with our Marketing team on external-facing promotional and marketing materials.
– Enable customer success.
- Collaborate with internal ops and our customer success team to transition new customers onto the platform after close and set-up these customers to realize the product’s value.
– Own strategic community building.
- Collaborate with our sales and business development teams to prospect for new opportunities and nurture existing relationships to convert targeted prospects into lifelong customers.
- Build a reputation and network in the community – get people excited to talk to you.
- Partner with CEO and other key team members on roadshow opportunities, locally and on the national stage.
What You’ll Bring
- 2+ years prior inside sales experience in B2B SaaS preferred
- Experience working with CRM software (Salesforce preferred)
- Ability to work within a team toward individual and collective goals
- Effective communication in all forms (written, verbal, and in-person)
- Excellent time management and organizational skills; attention to detail
- Ability to learn new software applications quickly
- Active listener with a passion for solving problems
- Willingness to maintain a high level of activity including daily call counts, email communication, and meetings with prospects
- Ability to travel on a quarterly basis
Why You’ll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you’re well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% – so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education – we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. Please visit this link for further information Fraudulent Job Offers
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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