About this role.
Dandy seeks an HRIS Analyst specializing in UKG Pro to support its People Systems and People Operations functions. The role owns day-to-day UKG support, Jira request triage, report and dashboard development, and configuration across core HR, timekeeping, accruals, and scheduling. This analyst will maintain documentation, data integrity, and scalable governance while partnering with HR, Finance, and business stakeholders. The ideal candidate has 3–5 years of hands-on UKG Pro experience, strong reporting capability, and a responsive, customer-focused communication style.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I start by clarifying the business decision the report must support, validating the relevant UKG data fields, and building a reusable report with documented logic. I test outputs against source records, obtain stakeholder feedback, and establish an owner and refresh process so the report remains reliable over time.
I would triage requests using impact, urgency, employee-payroll or compliance risk, dependencies, and effort. I would clearly categorize tickets, set service expectations, communicate status updates, and escalate issues that affect timekeeping, data security, or broad employee populations.
I would first document requirements and affected populations, assess downstream impacts, and confirm approval from the appropriate process owner. I would configure and test the change in a non-production environment where available, validate results with stakeholders, deploy during an appropriate window, and update documentation and support guidance.
I use role-based access, documented change controls, data validation checks, reconciliation reports, and clear ownership for key data elements. For audit readiness, I retain evidence of approvals, testing, configuration changes, and periodic reviews of sensitive access and critical reports.
I acknowledge the impact, gather specific examples, and communicate a clear plan and timeline for investigation. I address the immediate need where possible, then analyze the root cause, implement a sustainable fix, and follow up to confirm the solution works for the stakeholder.
Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
We’re looking for a skilled UKG Pro Analyst to join our People Systems team — someone who knows the platform inside and out and genuinely enjoys helping people get the most out of it. You’ll be the go-to resource for day-to-day system support, report building, and configuration, keeping our HR operations running smoothly and our internal customers well taken care of.
What you’ll do
Serve as the primary UKG Pro subject matter expert for the People Ops team — fielding requests, troubleshooting issues, and delivering timely, high-quality support
Manage and triage incoming People Systems requests through Jira, ensuring tickets are prioritized, tracked, and resolved with clear communication back to stakeholders
Build, maintain, and enhance reports and dashboards in UKG Pro to support HR, Finance, and business leaders
Configure and maintain UKG Pro modules including core HR, timekeeping, accruals, and scheduling
Document system processes, configuration changes, and reporting standards to support a scalable, well-governed environment
Partner with the broader People Ops team to identify recurring issues and address root causes — not just symptoms
What we’re looking for
3-5 years of hands-on UKG Pro experience, with strong proficiency in report building (Cognos or UKG Reporting) and system configuration
Experience managing incoming requests through a ticketing system (Jira or similar preferred)
A customer-first mindset — you’re responsive, clear, and patient with stakeholders at all levels
Strong attention to detail and a track record of maintaining data integrity (experience with SOX audit controls preferred)
Ability to manage competing priorities without dropping the ball on the day-to-day
Clear, confident communicator — in writing and in person
Why Dandy
People Systems is the backbone of how Dandy’s team operates. In this role, you’ll have real ownership over a critical platform, close relationships across the business, and a team that values doing the work well.
Req ID: J-1171
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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