About this role.
Solace is hiring a Technical Product Manager to own technical product initiatives supporting its healthcare advocacy platform and internal operations. The role blends product strategy, data analysis, systems design, and operational optimization, with responsibility from ideation through launch and iteration. This person will partner closely with engineering, growth, care teams, and leadership while translating complex data and operational needs into clear technical requirements. It is a remote U.S.-based role reporting to the Chief Product Officer, suited to an analytically rigorous product manager who thrives in a fast-moving startup environment.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would begin by defining the affected user journey and the target metric, then use SQL and dashboards to isolate where users or operations were experiencing friction. After validating likely causes through qualitative feedback and stakeholder input, I would prioritize a focused solution, launch with instrumentation, and compare post-release results against the baseline to guide iteration.
I clarify the underlying problem, users, constraints, and measurable success criteria before proposing a solution. I document workflows, edge cases, data requirements, acceptance criteria, and dependencies in language that both technical and non-technical partners can review, then work with engineering to refine scope and tradeoffs.
I would assess each request against user impact, business value, risk reduction, effort, urgency, and strategic alignment. I would make tradeoffs explicit, especially where reliability or patient-impacting workflows are involved, and communicate a transparent sequencing decision with stakeholders rather than attempting to treat every request as equally urgent.
I identify critical workflows and failure modes early, define non-negotiable quality requirements, and ensure appropriate monitoring, testing, rollback plans, and ownership are in place. Speed matters, but I would use phased releases, feature flags, and clear operational readiness criteria when changes could affect sensitive or high-volume processes.
Before development, I define a primary outcome metric along with guardrail metrics for quality, reliability, and unintended effects. After launch, I review adoption, funnel behavior, operational impact, and user feedback against the original hypothesis, then decide whether to iterate, scale, or reconsider the feature.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We’re a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn’t a place to coast. We’re here to redefine healthcare—and that demands urgency, precision, and heart. If you’re looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you’re in the right place. We’re intense, and we like it that way.
Read more in our Bloomberg funding announcement here.
About the Role
As a Technical Product Manager at Solace, you’ll take ownership of building and optimizing the systems that power our user experience and internal operations. You’ll operate at the intersection of data, product, and operations—diving deep into the funnel, asking hard questions, and translating complexity into clarity.
You’ll work cross-functionally with engineering, growth, care teams, and leadership to define, build, and launch features that drive measurable results. This is an ideal role for someone who loves building clean systems, thrives on details, and has the ambition to do their best work in a fast-moving startup environment.
You understand that even in a “move fast and break things” culture, there are certain things that cannot break—and you take pride in your power of observation and instinct for quality to ensure they don’t. This role reports to our Chief Product Officer.
This is a remote role, with relocation support available for candidates interested in relocating to the Redwood City/San Francisco area. Relocation is not required.
What You’ll Do
Own and manage technical product initiatives from ideation through execution, ensuring each project drives meaningful business outcomes.
Analyze data, validate hypotheses, understand user behavior, and define success metrics using tools such as SQL and dashboards.
Develop a deep understanding of Solace’s user funnel and internal systems, and identify opportunities for optimization and automation.
Translate complex operational and data requirements into clear product specs and technical requirements for engineering.
Prioritize ruthlessly and align stakeholders across engineering, operations, and growth to ship features quickly and effectively.
Monitor the performance of released features and iterate based on data and user feedback.
Maintain clear documentation and communication across teams to ensure alignment and accountability.
What You Bring to the Table
2–6 years of experience as a Product Manager, Technical Product Manager, or in a highly technical role with strong product ownership—ideally at a fast-paced startup.
Comfort working with data and querying large datasets to uncover insights and support product decisions.
Strong analytical and systems-thinking skills—you enjoy breaking down messy problems and building scalable solutions.
Obsessive attention to detail—you catch what others miss and always seek to understand “how” and “why.”
Pride in ensuring that critical systems remain stable, even in high-velocity environments.
Ambition and drive to do your best work—you take ownership, seek growth, and push for excellence.
A user- and business-minded approach—you balance user needs with company goals.
Excellent communication skills and the ability to translate between technical and non-technical stakeholders.
Bonus: experience in consumer tech, healthcare, or building internal tools.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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