About this role.
This is a remote, on-demand audio/video interpreting role serving Limited English Proficient communities in Afghani/Dari and English. The interpreter will answer inbound calls through a web-based platform, facilitate accurate communication, and deliver professional customer service across varied settings. Strict confidentiality, adherence to interpretation protocols, and a secure, quiet workspace are core requirements. Candidates need full bilingual fluency and technology proficiency; one or more years of professional interpreting experience and CMI/CCHI-related training are preferred. The position is structured as an independent-contractor engagement rather than traditional employment.
Role DNA
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Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I listen for the speaker's full meaning, tone, and context before rendering the message faithfully in the target language. I use clarification when necessary, avoid adding or omitting information, and maintain an appropriate pace so each party can understand the exchange.
I work in a private, secure, noise-free space; use protected devices and internet access; and do not discuss, record, or retain information from assignments. I follow the applicable professional code of conduct and immediately report any privacy concern through the appropriate process.
I would promptly and professionally ask the speaker to repeat, rephrase, or clarify the term. I would not guess or substitute my own interpretation, particularly in medical, legal, or other sensitive contexts.
I maintain a calm, impartial tone and interpret all statements completely and accurately without taking sides, offering advice, or changing the message. My role is to enable communication while preserving the speakers' intent.
I verify my internet connection, headset, camera, platform access, and backup power or connectivity options before availability periods. I also ensure my workspace is private and quiet so I can meet confidentiality and audio-quality expectations immediately when a call arrives.
Overview:
As an audio/video interpreter for Afghani/ Dari in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in both English and Afghani/Dari
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
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