About this role.
This contract role provides on-demand remote audio and video interpretation between English and Armenian for Limited English Proficient communities. The interpreter will answer inbound calls, accurately facilitate communication, protect confidentiality, and follow professional interpretation protocols across varied settings. Candidates need full English and Armenian fluency; Russian fluency, one or more years of professional interpreting experience, and CMI/CCHI or similar training are preferred. The work requires reliable technology skills and a quiet, secure workspace suitable for confidential remote calls. As an independently contracted interpreter, the role likely involves flexible but demand-driven availability and strong self-management.
Role DNA
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Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I listen for the speaker’s full thought, interpret faithfully without adding or omitting meaning, and use concise note-taking when appropriate. If audio, terminology, or context is unclear, I respectfully request clarification rather than guessing.
I work from a private, secure, noise-free location, use approved platforms and equipment, and do not retain or discuss call information. I follow the applicable code of professional conduct and privacy procedures for every assignment.
I would remain impartial and explain that my role is to interpret communication accurately, not to provide advice or influence decisions. I would interpret the conversation as spoken and, when needed, direct the participant to the appropriate provider or representative.
I prepare by maintaining terminology resources and continuing relevant training. During a call, I ask the speaker to repeat, spell, or explain a term when necessary so that the interpretation remains accurate and transparent.
I keep my workspace and technology ready, monitor availability reliably, and answer calls promptly. I stay focused on one interaction at a time, manage stress through professional discipline, and follow established procedures when technical or call-quality issues arise.
Overview:
As an audio/video interpreter for Armenian in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in both English and Armenian
– *Preferred: Fluency in Russian
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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