About this role.
Dutchie is hiring a part-time Financial Operations Intern to support finance and accounting workflows, including collections, cash application, billing support, payment inquiries, reconciliations, and month-end activities. Reporting to the Revenue Lead, the intern will work across Collections, Sales, Customer Success, Implementation, and Business Systems. The role also includes responding to Zendesk billing tickets, assisting with audits, producing payment-status reporting, and identifying order-to-cash process improvements. Candidates should be current or recent Accounting or Finance students with strong Excel, communication, organization, and attention-to-detail skills. This temporary internship is approximately 30 hours per week and offers hands-on exposure to core accounts receivable operations.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
2/5Pace & Pressure
4/5Autonomy Level
3/5Communication Load
4/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would first verify the payment reference, customer name, amount, date, and remittance details against the accounting or billing system. If there is any mismatch or missing information, I would document the issue, research open invoices and prior account activity, and escalate or contact the appropriate stakeholder before posting the payment.
I would compare the accounts receivable subledger with the general ledger balance, identify differences, and trace them to supporting records such as invoices, payments, credits, refunds, and journal entries. I would document reconciling items clearly, resolve items within my scope, and promptly raise exceptions that need review.
I would acknowledge the request promptly and professionally, gather the invoice number and relevant payment details, and review the account history and supporting documentation. I would communicate the findings clearly, coordinate with internal teams if needed, and keep the customer updated until the issue is resolved or appropriately escalated.
I would use filters, sorting, conditional formatting, pivot tables, and formulas such as SUMIFS, XLOOKUP, IF, and COUNTIF to organize payment data and identify exceptions. I would also validate totals, maintain clear source tabs, and use consistent naming so the report is easy for others to review.
I would look for repetitive manual steps, unclear ownership, frequent data-entry errors, or recurring ticket themes. For example, if payments regularly arrive without invoice references, I could recommend a standardized remittance template or automated matching rules, then measure whether the change reduces unapplied cash and resolution time.
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.
About This Job
We are seeking a Financial Operations Intern to support our Finance and Accounting teams with hands-on exposure to billing, cash application, collections, and partner payment processes. This role is ideal for a student or recent graduate looking to build practical experience in financial operations within a fast-paced environment. Reporting to the Revenue Lead, you will assist with a range of operational tasks that keep our billing, payments, and reconciliation processes running smoothly. This is a part-time role at approximately 30 hours per week.
What You’ll Do…
- Collections & Cash Application
- Support collections efforts by engaging with customers to resolve payment issues professionally and efficiently.
- Apply customer payments to appropriate accounts and ensure accurate record-keeping.
- Reporting & Reconciliation
- Prepare regular reports on payment status, cash reconciliations, and key metrics as appropriate.
- Support month-end close activities by reconciling Accounts Receivable and contributing to financial reporting.
- Collaboration
- Work closely with cross-functional teams, including Collections, Sales, Customer Success, Implementation, and Business Systems, to address customer payment inquiries.
- Assist with internal and external audits by providing requested documentation and supporting audit inquiries.
- Process Improvement
- Assist in the development and implementation of new processes and procedures to enhance the efficiency of accounts receivable.
- Identify and recommend opportunities for process improvements in the order-to-cash cycle.
- Customer & Payment Support
- Investigate and respond to payment questions and requests
- Monitor and respond to Zendesk tickets related to billing and payments.
What You Bring
- Currently pursuing or recently completed a degree in Accounting, Finance, or a related field.
- Strong attention to detail and a proactive approach to problem-solving.
- Excellent written and verbal communication skills.
- Ability to manage time effectively and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Excel; familiarity with financial or billing software (e.g., Salesforce, Sage Intacct, Zuora, Zendesk) is a plus.
- A collaborative mindset and eagerness to learn financial operations fundamentals.
- Experience with or exposure to AI-powered tools (e.g., through coursework or hands-on use), with an interest in leveraging AI to improve efficiency in financial operations.
You’ll Get…
The hourly rate for this internship is $18–$25/hour.
This is a temporary, hourly internship position and is not eligible for the full-time employee benefits package. Interns will receive company-provided technology needed to perform their work.
At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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