About this role.
Fleetio seeks a Partner Enablement Manager to design and operate scalable onboarding, training, certification, and ongoing update programs for reseller partners. The role supports fleet management companies, telematics providers, and VARs across technical onboarding, sales enablement, value-selling, and partner marketing. This person will coordinate Product, Marketing, Sales, Support, Legal, and Partner Account Management to keep partner materials accurate and resolve enablement gaps. Success will be measured through onboarding completion, time-to-ramp, training engagement, certification rates, and reliable partner-status records in Salesforce or similar tools.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would begin by segmenting partners by business model, role, and required capabilities, then create a phased curriculum covering platform knowledge, implementation, selling, and support. I would define completion requirements, certification checkpoints, and ownership for each step. Key metrics would include completion rate, time-to-first opportunity or implementation, certification rate, training satisfaction, and early partner performance.
I establish a release-to-enablement workflow with named owners, clear intake criteria, review deadlines, and a standard partner communication package. That package typically includes release notes, role-based training, updated battlecards or playbooks, FAQs, and acknowledgement tracking. I use a recurring cross-functional cadence and maintain a content source of truth so partners are not relying on outdated materials.
I would combine quantitative signals such as ramp time, certification completion, pipeline conversion, support trends, and partner-health data with qualitative feedback from account managers and the partner. I would diagnose whether the gap is caused by knowledge, process, positioning, technical readiness, or unclear ownership. Then I would deploy a targeted intervention, measure the outcome against a baseline, and incorporate the learning into the broader program where appropriate.
I use a standardized program plan with milestones, dependencies, accountable owners, and a visible status dashboard for every cohort. I hold regular working sessions for active risks and escalate blockers early with a specific decision or action requested. Templates, reusable training assets, and a predictable operating cadence allow customization where needed without rebuilding the process each time.
Effective content is role-based, concise, and tied to the real task each audience must perform. I pair foundational learning with scenario-based exercises, quick-reference resources, recorded sessions, and knowledge checks or certifications. I also collect usage and feedback data, then regularly retire, revise, or expand materials based on product changes and learner outcomes.
A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!
More about our team and company:
- Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg
- Our careers page: https://www.fleetio.com/careers
About the Role
Fleetio is looking for a Partner Enablement Manager to build and run the programs that make our reseller partners — Fleet Management Companies (FMCs), telematics providers, and VARs — genuinely effective at selling, implementing, and supporting Fleetio. This is a program-management-first role with a strong enablement mandate: you’ll own the full onboarding curriculum for new partners and, just as importantly, you’ll be the reason existing partners stay current as Fleetio’s product, pricing, and messaging evolve. Enablement here isn’t a one-time event — it’s an ongoing operating rhythm.
You’ll be the connective tissue between our reseller partners and Fleetio’s internal functions — Sales, Marketing, Product, and Support — translating what’s changing inside Fleetio into what partners need to know, do, or say differently, and translating what partners need back into clear asks for the right internal team.
What You’ll Do
- Own and run structured onboarding programs for newly signed reseller partners, covering technical/platform onboarding, sales training, value-selling methodology, and partner marketing enablement — able to run multiple onboarding cohorts concurrently without dropping details.
- Build and maintain the partner enablement curriculum: onboarding tracks, certification/training materials, playbooks, battlecards, and value-selling frameworks tailored to each partner type (FMC, telematics, VAR).
- Establish an ongoing enablement cadence beyond onboarding — proactively pushing updates to partner-facing teams whenever there’s a platform release, new feature, pricing/packaging change, or updated marketing messaging, so partners are never selling or supporting an outdated version of Fleetio.
- Act as the internal conduit for partner enablement needs: gather requirements from partners, route them to the right function (Product, Marketing, Sales Enablement, Support), and close the loop once addressed.
- Partner closely with the Partner Account Management team to identify enablement gaps surfaced through partner health, ramp speed, or performance data, and build programs to close them.
- Enhance and maintain partner-facing training content and documentation (onboarding guides, LMS content, recorded trainings, quick-reference materials) in a consistent, on-brand format.
- Track and report on enablement effectiveness — onboarding completion/time-to-ramp, training engagement, certification rates — and use that data to continuously improve programs.
- Coordinate cross-functional stakeholders (Product, Marketing, Support, Legal where relevant) to ensure enablement content stays accurate and is delivered on time around major releases or go-to-market changes.
- Support partner-facing events (kickoffs, QBRs, partner summits) with enablement content and materials.
- Maintain accurate, up-to-date records of partner enablement status (onboarding stage, certifications completed, training gaps) in Salesforce/partner tracking tools.
What We’re Looking For
- 5+ years of experience in partner enablement, sales enablement, channel program management, or partner onboarding — ideally in B2B SaaS, fleet, telematics, or a related vertical.
- Proven ability to design and run structured onboarding/enablement programs from scratch, not just execute an existing playbook.
- Exceptionally polished and organized — comfortable managing multiple onboarding programs and partner cohorts simultaneously, each at a different stage, without losing precision or missing deadlines.
- Strong program management instincts: able to build a repeatable operating cadence (not just one-off training events) and hold cross-functional stakeholders accountable to it.
- Comfortable operating across the full enablement spectrum — technical/platform onboarding, sales training, value-selling methodology, and partner marketing enablement — rather than specializing in just one lane.
- Excellent written and verbal communication skills; able to translate internal product/pricing/messaging changes into clear, partner-ready content.
- Experience building training content, playbooks, or certification programs (LMS experience a plus).
- Comfortable acting as a cross-functional conduit — confident engaging Product, Marketing, Sales, and Support to get partner needs addressed.
- Experience with CRM/partner tracking tools (Salesforce or similar).
- Familiarity with the fleet management, telematics, or FMC/VAR reseller landscape is a strong plus.
Benefits
- Multiple health/dental coverage options (100% coverage for employee, 50% for family)
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO – 4 weeks (increases at year two!)
- 12 company holidays + 2 floating holidays
- Parental leave – birthing parent (16 weeks paid) non-birthing (4 weeks paid)
- FSA & HSA options
- Short and long term disability (short term 100% paid)
- Community service funds
- Professional development funds
- Wellbeing fund – $150 quarterly
- Business expense stipend – $125 quarterly
- Mac laptop + new hire equipment stipend
- Fully stocked kitchen with tons of drinks & snacks (BHM only)
- Remote working friendly since 2012 #LI-Remote
Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.
This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.
If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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