About this role.
This contract role provides on-demand Haitian Creole-to-English audio and video interpretation for limited-English-proficient callers. The interpreter must answer inbound calls promptly, facilitate accurate communication, and maintain strict confidentiality and professional interpretation standards. The work requires full fluency in English and Haitian Creole, comfort with web-based tools, and a quiet, secure remote workspace. Prior professional interpreting experience and credentials such as CMI or CCHI are preferred.
Role DNA
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Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I listen for the speaker's complete meaning, interpret in the first person without adding or omitting information, and ask for clarification or repetition when audio quality, terminology, or meaning is unclear.
I work from a private, secure setting, use approved systems only, avoid recording or retaining client information, and follow the applicable code of professional conduct and company policies.
I would respectfully ask the speaker to clarify or rephrase the expression, then convey the intended meaning as accurately as possible rather than guessing.
I maintain a calm, neutral tone, interpret all statements faithfully, avoid giving advice or personal opinions, and focus on enabling clear communication between the parties.
I verify my internet connection, audio and camera equipment, platform access, and backup options before availability periods. I also ensure the workspace is quiet, private, well lit, and free of interruptions.
Overview:
As an audio/video interpreter for Haitian Creole in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in both English and Haitian Creole
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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