About this role.
This is an on-demand remote audio/video interpreting role serving Limited English Proficient communities in Hakha Chin and English. The interpreter will answer inbound calls, facilitate accurate communication across varied settings, and deliver professional customer service. Core requirements include bilingual fluency, comfort with web-based tools, and a quiet, secure workspace. Prior professional interpreting experience and credentials such as CMI or CCHI are preferred. The position is structured as an independent contractor engagement in LSA’s interpreter network.
Role DNA
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Job Complexity
3/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I listen for the speaker’s complete meaning, interpret in the first person, and maintain a steady pace. When clarification is necessary, I professionally ask the speaker to repeat or clarify rather than guessing.
I work from a private, secure location, use approved systems and equipment, and do not retain or discuss client information. I follow the applicable code of professional conduct and organizational privacy procedures.
I would promptly ask the speaker for clarification or a simpler explanation and interpret that clarification faithfully. I would never substitute my own assumption for an unfamiliar term.
I maintain reliable technology, keep my work area ready, and join calls promptly when available. I stay composed, quickly establish the interpreting protocol, and focus on delivering consistent service on every call.
I would explain that my role is to interpret communication accurately and impartially, not to provide advice or make decisions. I would interpret the request and response so the parties can communicate directly.
Overview:
As an audio/video interpreter for Hakha Chin in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings. Language Services Associates is continuously accepting qualified interpreters!
Responsibilities:
· Provide effective audio and video interpreting through a web based platform
· Answer inbound calls in a timely manner
· Provide superior customer service
· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
Qualifications/Experience:
· Full fluency in both English and Hakha Chin
· Technology proficient (web-based platforms, email, Microsoft Word)
· An interpreting space that is quiet, secure, and free from outside noises
· 1+ years of professional interpreting experience preferred
· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.
Compensation
Additional Information
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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