About this role.
This Senior Implementation Project Manager role leads end-to-end software implementation engagements, from kickoff through Go-Live and post-production stabilization. The manager owns plans, milestones, scope, risks, dependencies, stakeholder alignment, and customer communications across functional, technical, QA, customer, and partner teams. It requires at least five years of project management experience and substantial experience delivering ERP, finance, or other enterprise software implementations. This is a full-time remote contractor role for LATAM professionals, working Monday through Friday from 7:00 a.m. to 4:00 p.m. PST. Success depends on sound delivery judgment, strong customer-facing communication, and the ability to maintain momentum amid ambiguity and competing priorities.
Role DNA
A quick view of the complexity, pace, ownership and collaboration implied by the job description.
Job Complexity
4/5Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
Skills and capabilities most closely associated with this opportunity.
Sample interview questions
I would explain the project objectives, delivery plan, stakeholder structure, major milestones, and governance cadence. I would highlight how I managed risks, scope decisions, testing readiness, and cutover activities, then quantify the delivery outcome and stabilization results.
I first clarify the business need and document the requested change. I assess its impact on effort, dependencies, timeline, budget, and delivery risk with the relevant functional and technical leads, then present clear options and obtain an explicit decision before updating the baseline plan.
I establish a shared plan with owners, dates, dependencies, decision logs, and risk tracking. Regular status meetings focus on exceptions and decisions, while concise written updates make accountability and next steps visible to all internal and customer stakeholders.
I would rapidly validate the dependency, impact, owner, and recovery options. I would escalate through the agreed governance path, create a mitigation plan with dates and decision points, and communicate the risk transparently so stakeholders can choose between recovery actions, phased delivery, or a revised Go-Live plan.
I prepare a fact-based view of the issue, its causes, impacts, and realistic options. In the conversation, I communicate early and directly, listen to the customer’s priorities, recommend a practical path forward, and document the resulting actions, owners, and commitments.
Who We Are
Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments.
About the Role
Launchpad Technologies is looking for an experienced Senior Implementation Project Manager to join our Professional Services team and lead software implementation projects for international customers. This is a hands-on delivery role for someone who knows how to take ownership of an implementation from kickoff through Go-Live and stabilization, keeping customers, consultants, technical teams, and external partners aligned throughout the process.
You’ll serve as a central point of coordination across multiple stakeholders, managing scope, timelines, deliverables, dependencies, risks, escalations, and customer expectations while ensuring projects continue moving toward successful delivery.
We’re particularly interested in professionals who have managed software implementations in ERP, financial systems, enterprise applications, or comparable environments. You do not need to be a Functional Consultant or configure the software yourself, but you should understand how software implementation projects work and be comfortable coordinating functional and technical teams.
🗓 Start date: September 2026
📆 Contract type: Contractor, Full-Time, 100% Remote
🌐 Work hours: Monday to Friday, 7.00 am to 4.00 pm PST
What You’ll Be Doing
- Own software implementation projects from kickoff through Go-Live and post-production stabilization.
- Develop and maintain project plans, milestones, timelines, deliverables, dependencies, and priorities.
- Act as a primary point of contact for customers throughout project delivery.
- Coordinate work across Functional Consultants, Technical Consultants, developers, QA resources, customer teams, and third-party partners.
- Monitor project progress and proactively identify risks, blockers, dependencies, and potential delivery impacts.
- Manage scope changes and ensure their impact on timelines, effort, and deliverables is clearly understood and communicated.
- Lead customer status meetings and maintain clear, consistent stakeholder communication.
- Manage customer expectations and facilitate escalations when projects encounter challenges.
- Drive accountability for actions, decisions, deliverables, and follow-ups across project stakeholders.
- Collaborate closely with shared resources while balancing priorities across different engagements.
- Support successful handover following Go-Live and stabilization.
What You Need to Succeed
Must-haves
- 5+ years of Project Management experience, with substantial experience managing software implementation projects.
- Proven ownership of projects across the implementation lifecycle, from planning/kickoff through Go-Live.
- Strong experience managing scope, timelines, milestones, risks, dependencies, changes, and deliverables.
- Experience coordinating cross-functional teams and multiple internal and external stakeholders.
- Strong customer-facing experience, including status communication, expectation management, difficult conversations, and escalations.
- Demonstrated ability to organize and prioritize effectively in a dynamic delivery environment.
- Strong collaboration and conflict-resolution skills.
- Ability to remain composed, pragmatic, and solution-oriented when projects encounter pressure or ambiguity.
- Advanced English for leading meetings and communicating independently with international customers.
Nice-to-haves
- Project Management experience within ERP, Finance, Accounting, enterprise software, or Professional Services implementations.
- Familiarity with financial software implementation environments.
- Experience working with distributed or international delivery teams.
- PMP, Scrum, Agile, or other Project Management certifications.
A specific ERP, financial platform, certification, or academic degree is not required. We care primarily about demonstrated software implementation delivery experience and strong Project Management judgment.
Our Recruitment Process
Here’s what to expect from our candidate-friendly interview process. Our goal is to keep the process focused, transparent, and respectful of your time, while giving both sides enough space to determine whether there’s a strong mutual fit.
Initial Interview – Talent Acquisition (60 minutes): A conversation focused on your implementation Project Management experience, project ownership, customer-facing responsibilities, collaboration style, English communication skills, and career goals. We’ll also provide full details about the opportunity and working conditions.
Final Interview – Hiring Manager (60 minutes): A deeper discussion with Professional Services leadership focused on your Project Management expertise, delivery experience, judgment, communication, and approach to leading software implementations.
Why Join Launchpad?
We believe that great work starts with great people. At Launchpad, we offer:
- 💻 Fully remote work with hardware provided
- 🌎 Global team experience with clients in North America
- 💸 USD 3800-4200 monthly compensation
- 📚 Training and learning stipends
- 🌴 Paid Time Off (vacation, personal, study)
- 🧘♂️ A culture that values autonomy, purpose, and human connection
Compliance & Equal Opportunity
Launchpad is an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, age, disability, or any other protected status under applicable laws in Canada and British Columbia.
All candidate information will be handled confidentially and used solely for recruitment purposes in accordance with applicable privacy regulations.
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