Post a Job
All remote jobs
Language Services Associates

International Audio/Video Remote Malay Interpreter

Review the role, location requirements, compensation details, and application process before deciding whether this opportunity fits your next career move.

Apply for this job View company
Remote from
🌐 Anywhere
Salary
Undisclosed
Department
Customer Support & Success
Employment
Contract
Experience
Open level
Published
Apply before
16 Nov 2026
Listing views
33
Application actions
3
Application toolkit

Make your next move.

Prepare your resume, explore your fit, and draft a cover letter for this opportunity.

AI Summary

The role, at a glance.

Language Services Associates is seeking a bilingual Malay-English interpreter to handle on-demand remote audio and video calls. The contractor will facilitate accurate communication for limited-English-proficient individuals across varied settings while maintaining confidentiality and professional interpreting standards. Core work includes promptly answering inbound calls, using a web-based interpreting platform, and delivering strong customer service. Candidates need full English and Malay fluency, reliable technology skills, and a quiet, secure workspace; professional interpreting experience and certifications are preferred.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

5/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThis role requires real-time, accurate interpretation in potentially sensitive and varied conversations, with little opportunity to pause or correct misunderstandings. Success depends on advanced bilingual fluency, confidentiality, sound judgment, and independent management of a secure remote workspace.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per hour)Market rate
$25
US market range (per hour)$18–$35
AI insightThe hourly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer pay rate is disclosed. The hourly cadence is inferred because this is an on-demand independent-contractor interpreting role; the figures shown are estimated USD hourly market guidance, not employer-provided compensation.

Core skills

Skills and capabilities most closely associated with this opportunity.

Malay interpretationEnglish fluencyConsecutive interpretationRemote video interpretingAudio interpretingCustomer serviceConfidentialityProfessional ethicsWeb-based platformsInbound call handlingCross-cultural communicationMicrosoft WordEmail communicationIndependent workInterpretation protocols
Sample interview questions
How do you ensure accuracy when interpreting a fast-paced audio or video call?

I listen for the speaker’s full meaning, interpret in the first person, and preserve tone and intent without adding my own opinions. If clarification is needed, I promptly ask the speaker to repeat or clarify rather than guessing.

How do you protect confidentiality while working remotely?

I work from a private, secure space free of interruptions, use approved systems only, and do not record, retain, or discuss call details. I follow the applicable code of professional conduct and organizational privacy procedures at all times.

What would you do if a caller uses a regional Malay expression that does not have a direct English equivalent?

I would convey the intended meaning as accurately as possible while maintaining neutrality. If the meaning remains ambiguous, I would ask the speaker for clarification and interpret that clarification for the other party.

How do you manage on-demand calls while maintaining a professional customer experience?

I answer promptly, introduce my role clearly, confirm that both parties can hear me, and maintain a calm and respectful tone throughout the interaction. I stay focused on the speakers’ communication needs and follow protocol if a technical issue arises.

Describe how you handle an interpreting assignment in a sensitive or emotional setting.

I remain composed, impartial, and respectful while accurately interpreting all content. I avoid counseling or side conversations, maintain confidentiality, and use professional protocol to request clarification or brief pauses when necessary for accuracy.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Overview:

As an audio/video interpreter for Malay in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio and video calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings.  Language Services Associates is continuously accepting qualified interpreters!

 

Responsibilities:

·         Provide effective audio and video interpreting through a web based platform

·         Answer inbound calls in a timely manner

·         Provide superior customer service

·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

 

Qualifications/Experience:

·         Full fluency in both English and Malay

·         Technology proficient (web-based platforms, email, Microsoft Word)

·         An interpreting space that is quiet, secure, and free from outside noises

·         1+ years of professional interpreting experience preferred

·         Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

 

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment and in recognition of our commitment to excellence, LSA was named a Top Provider and a Top Workplace in 2026. If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

Compensation

Additional Information

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

Next step

Apply now.

Follow the employer’s application method and review Jobicy’s safety guidance before sharing personal information.

Did you apply?Let us know, and we’ll help you track your application.

Continue on the employer website

Protect your personal information and never pay to secure an interview or job offer. .

Log in to save
One quick step before you apply

Sign in to continue.

Sign in or create a free account to continue to the employer's application.

Applying is free. After signing in, return to this job and select Apply Now.
Add alert
Job Search Safety Tips
Here are some tips to help you search and apply for jobs safely:
Watch out for suspicious jobs Don't apply for jobs that offer high pay for little work or offer to hire you without an interview. Read more ›
Check the employer's profile Make sure you're applying for a trustworthy job by visiting the employer's profile and learning more about them. Read more ›
Protect your information Don't share personal details like your bank account or government-issued ID on suspicious websites or messengers. Read more ›
Report jobs that feel unsafe If you see a job that seems misleading, inappropriate or discriminatory, report it for going against our policies and we'll review it.
Share this job
Jobs Talent AI Tools Salaries
Menu