Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Catalog & Content Lead
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- Remote from
- Philippines
- Salary
- USD 900–1k / mo
- Department
- Product & Operations
- Employment
- Full Time
- Experience
- Senior
- Published
- Apply before
- 17 Nov 2026
- Listing views
- 35
- Application actions
- 0
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The role, at a glance.
Fresh Prints is hiring a Catalog & Content Lead to build the publishing, quality assurance, and operating systems behind a rapid ecommerce catalog expansion. The role leads and coaches a team of three while managing production calendars, capacity, workflow documentation, product data, and launch readiness. It requires hands-on CMS or PIM fluency, strong high-volume content QA judgment, and the ability to coordinate competing cross-functional priorities. The successful candidate will establish scalable processes that allow the team to operate independently as the catalog grows from hundreds to tens of thousands of listings.
Role DNA
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Pace & Pressure
5/5Autonomy Level
5/5Communication Load
5/5Salary analysis
Estimated compensation compared with the broader US market for similar roles.
Core skills
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Sample interview questions
I would begin by defining required data, image, taxonomy, and publishing standards, then convert them into pre-publication checklists and automated validation rules where possible. I would use risk-based sampling and exception queues for high-volume work, track recurring defects by source, and continuously improve upstream workflows so errors are prevented rather than only caught at the end.
I would first make capacity and deadlines visible in a shared tracker, identify dependencies and the true business impact of each request, and then prioritize with stakeholders. If demand exceeded capacity, I would propose clear trade-offs such as phased delivery, reduced scope, or adjusted deadlines rather than allowing the team to absorb unsustainable work.
I would address the issue promptly with specific examples and clarify the expected standard, process, and timeline for improvement. I would determine whether the cause is unclear instructions, insufficient training, workload, or performance, then provide targeted support and establish measurable follow-up checkpoints while maintaining accountability.
I would trace the field back to its source of truth and determine whether the value is manually entered, imported, derived, or inherited from another record. I would review data mappings, variant relationships, transformation logic, and recent workflow changes, then correct the root cause and add a control to prevent recurrence.
I would document the workflow with clear roles, decision rules, templates, escalation paths, and QA criteria, then cross-train team members through guided practice. I would also use shared dashboards and recurring process reviews so knowledge stays current and operational risks are visible before they become single points of failure.
About this role.
About the job
Fresh Prints is about to go through the biggest catalog shift in company history. We’ve always sold custom apparel to groups – chapters, teams, clubs. That’s changing: we’re building a catalog where every product and design has its own shoppable page, so anyone can browse and buy directly, the way you’d shop at any other ecommerce store. Over the next year, our catalog will grow roughly 100x, from a few hundred listings to tens of thousands of individual product pages.
Someone has to build what makes that catalog possible: the publishing pipeline, the QA process, and a team of three that can run it well without you standing over their shoulder. This isn’t a maintenance job. Nobody here has run a catalog at this scale before, so a lot of what you build in the first few months won’t have a template to follow — you’d be building the foundation for a 100x scale-up from close to day one, and a year from now, you’ll have a genuinely rare story to tell about what you built and when.
We’re looking for someone who can lead a small team, own a production calendar, and hold a real quality bar under pressure, who also happens to be technical enough to get hands-on with a CMS when something needs fixing. If building the system behind a company’s next stage of growth sounds like the kind of problem you want to solve, please apply.
You’ll own our product catalog, our QA process, and the team of three that grows with it. Build the systems now, and a year from now your team is running most of it without you, while you’re already onto the next big problem.
What You’ll Own
Team Leadership & Coaching
- Manage and mentor a team of three, setting clear expectations for quality, pace, and ownership
- Delegate real ownership to your team rather than staying the single point of failure for every workflow
- Know the difference between a capacity problem, a process problem, and a performance problem, and address each the right way
Project & Production Management
- Own the production calendar across launches, campaigns, catalog updates, and ad hoc requests
- Turn incoming requests into scope, owners, deadlines, and QA checkpoints
- Forecast your team’s capacity, flag conflicts before a deadline is at risk, and negotiate scope when priorities collide instead of letting the team silently absorb an impossible workload
Asset & Catalog Quality
- Own product publishing across every product line, with accurate metadata and imagery before anything goes live
- Design and scale the QA process that catches errors before they reach the live site as the catalog grows toward tens of thousands of listings
- Document workflows clearly enough that the team doesn’t depend on any one person’s memory
Cross-Functional Coordination
- Be the one who keeps product work moving across departments on schedule, with risk flagged early and a clear path forward whenever something’s blocked
Who You Are
- You love building systems. You can turn an ad hoc process into something documented and repeatable that the whole team can run.
- You’re scrappy under pressure. You’ll sketch out a tracker on the spot or jump into the work yourself rather than let something slip while you wait for the perfect tool.
- You understand product data at a deep level — comfortable enough inside a CMS to know when a field is derived from somewhere else, and enough of a craft eye to know what’s actually wrong with an asset.
- You can hold five moving projects and competing deadlines in your head at once without one quietly slipping through the cracks.
- You’re direct. When a teammate is falling short, you say so the same day, not weeks later. When you’re the one falling behind, you say that too.
- You’re curious about where the catalog is breaking. You’ll notice the colorway that’s slightly off before a customer ever does.
Requirements
- 3+ years of relevant experience
- Fluent in English with excellent written and verbal communication skills
- Prior experience leading or co-leading a team, with genuine ownership of people and their output
- A track record of managing projects against hard deadlines with multiple contributors
- A track record of building or scaling a QA process for content or product output at high volume
- Hands-on fluency with a content management system (CMS) or product information management (PIM) platform. You understand the underlying data structure, not just the interface
- Working knowledge of Adobe Photoshop (Illustrator is a plus)
Strong differentiator, not required: scripted or automated production workflows in Photoshop, or comfort building lightweight tools using AI, no-code platforms, or basic scripting.
Compensation
- Between $900 – $1,000 (adjusted for experience), with $40 night shift allowance
Working Hours:
- 3 PM – 12 AM Philippine Time.
Location:
- Work from Home/Remote
At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.
Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.
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