Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Solutions Engineer, Singapore
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The role, at a glance.
Cribl is seeking a Singapore-based Solutions Engineer to provide technical pre-sales support for its telemetry platform. The role involves product demonstrations, discovery conversations, answering technical questions, and supporting proof-of-concept engagements. The successful candidate will translate customer IT operations and security needs into clear technical value, while documenting compelling use cases for blogs and product materials. This is a remote role requiring strong English communication, self-direction across time zones, and up to 30% travel. Experience with logs, metrics, security, sales engineering, professional services, or technical support is central to the position.
Role DNA
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Pace & Pressure
4/5Autonomy Level
4/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I would first clarify the business objective, current telemetry architecture, primary data sources, operational pain points, and security or compliance constraints. I would then confirm success criteria, stakeholders, evaluation timeline, and the technical scope for a potential proof of concept before tailoring the next demonstration.
I would quantify where data is generated, routed, retained, and queried, then identify opportunities to filter, enrich, route, or reduce unnecessary data before it reaches costly downstream tools. I would use the customer’s own use cases to show how control and flexibility can improve both visibility and cost efficiency.
I would agree on measurable technical and business success criteria, document the target architecture, establish a realistic implementation plan, and schedule regular checkpoints. During the POC, I would help configure representative data flows, troubleshoot issues quickly, capture outcomes, and prepare a final readout tied to the customer’s priorities.
Logs provide detailed event-level context that supports investigation, auditing, and troubleshooting, while metrics provide aggregated signals for tracking service health, trends, and alerting. Together they allow teams to detect issues quickly and then investigate root causes with the necessary detail.
I set clear agendas, document decisions and next steps, use asynchronous updates where possible, and confirm ownership after each interaction. For time-sensitive issues, I prioritize transparent status communication and coordinate meeting times that respect the customer’s working hours.
About this role.
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Location: Singapore
Why You’ll Love This Role
As a Solutions Engineer, you’ll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new—and impactful.
As An Active Member Of Our Team, You Will…
- Help customers understand the value of Cribl during the sales process
- Demo the product and answer customer questions during initial sales calls
- Support customers during proof of concept sessions
- Document interesting use cases in blog posts and product documentation
- Up to 30% Travel
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
If You’ve Got It – We Want It
- Experience with Logs, Metrics, IT Operations and Security
- Background in Sales Engineering, Professional Services, or Support
- Fluent speaking and written skills in English
- Play with the product, be prepared to give us feedback
- Experience working remotely
- You live in Singapore
#LI-JK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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