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Solutions Engineer, Singapore

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Remote from
Singapore
Salary
Undisclosed
Department
Sales
Employment
Full Time
Experience
Open level
Published
Apply before
20 Nov 2026
Listing views
21
Application actions
0
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AI Summary

The role, at a glance.

Cribl is seeking a Singapore-based Solutions Engineer to provide technical pre-sales support for its telemetry platform. The role involves product demonstrations, discovery conversations, answering technical questions, and supporting proof-of-concept engagements. The successful candidate will translate customer IT operations and security needs into clear technical value, while documenting compelling use cases for blogs and product materials. This is a remote role requiring strong English communication, self-direction across time zones, and up to 30% travel. Experience with logs, metrics, security, sales engineering, professional services, or technical support is central to the position.

Role DNA

A quick view of the complexity, pace, ownership and collaboration implied by the job description.

Job Complexity

4/5
EasyHard

Pace & Pressure

4/5
RelaxedFast-paced

Autonomy Level

4/5
GuidedFull ownership

Communication Load

5/5
IndependentCollaborative
AI insightThe role combines technical depth in observability and security telemetry with customer-facing pre-sales work. Candidates must rapidly understand varied enterprise environments, run persuasive demos, and guide technical evaluations independently.

Salary analysis

Estimated compensation compared with the broader US market for similar roles.

Estimated job median (per year)Market rate
$155,000
US market range (per year)$125k–$190k
AI insightThe yearly pay period is inferred from the job context; it was not explicitly stated by the employer. No employer compensation is disclosed. The yearly cadence and USD market estimate are inferred from the full-time Solutions Engineer scope and the configured US market benchmark; actual Singapore compensation may differ.

Core skills

Skills and capabilities most closely associated with this opportunity.

Sample interview questions
How would you structure a first technical discovery call with an enterprise prospect?

I would first clarify the business objective, current telemetry architecture, primary data sources, operational pain points, and security or compliance constraints. I would then confirm success criteria, stakeholders, evaluation timeline, and the technical scope for a potential proof of concept before tailoring the next demonstration.

How would you demonstrate the value of a telemetry platform to a customer with escalating observability costs?

I would quantify where data is generated, routed, retained, and queried, then identify opportunities to filter, enrich, route, or reduce unnecessary data before it reaches costly downstream tools. I would use the customer’s own use cases to show how control and flexibility can improve both visibility and cost efficiency.

Describe how you would support a proof of concept for a customer evaluating Cribl.

I would agree on measurable technical and business success criteria, document the target architecture, establish a realistic implementation plan, and schedule regular checkpoints. During the POC, I would help configure representative data flows, troubleshoot issues quickly, capture outcomes, and prepare a final readout tied to the customer’s priorities.

How do logs and metrics serve different operational and security use cases?

Logs provide detailed event-level context that supports investigation, auditing, and troubleshooting, while metrics provide aggregated signals for tracking service health, trends, and alerting. Together they allow teams to detect issues quickly and then investigate root causes with the necessary detail.

How do you maintain effective customer communication while working remotely across multiple time zones?

I set clear agendas, document decisions and next steps, use asynchronous updates where possible, and confirm ownership after each interaction. For time-sensitive issues, I prioritize transparent status communication and coordinate meeting times that respect the customer’s working hours.

This analysis is generated from the job description. Salary estimates, role characteristics and sample answers are guidance, not employer-provided facts.
Opportunity details

About this role.

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Location: Singapore

Why You’ll Love This Role

As a Solutions Engineer, you’ll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new—and impactful.

As An Active Member Of Our Team, You Will…

  • Help customers understand the value of Cribl during the sales process
  • Demo the product and answer customer questions during initial sales calls
  • Support customers during proof of concept sessions
  • Document interesting use cases in blog posts and product documentation
  • Up to 30% Travel
  • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours


If You’ve Got It – We Want It

  • Experience with Logs, Metrics, IT Operations and Security
  • Background in Sales Engineering, Professional Services, or Support
  • Fluent speaking and written skills in English
  • Play with the product, be prepared to give us feedback
  • Experience working remotely
  • You live in Singapore

#LI-JK1
#LI-Remote

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.

Apply now >

This job listing has been manually reviewed by the Jobicy Trust & Safety Team for compliance with our posting guidelines, including verification of the company's legitimacy, accuracy of job details, clarity of remote work policy, and absence of misleading or fraudulent content.

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