Suggested rewrite: Led a cross-functional initiative that improved [business outcome] by [measurable result], demonstrating experience relevant to this role...
Sr. Account Manager – Health Plans
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The role, at a glance.
H1 is seeking a senior account manager to retain and expand strategic enterprise relationships with health plans and insurance companies. The role owns a book of business, aligns platform value to executive priorities, and leads expansion sales activities from discovery through contract execution. Success requires at least six years of enterprise SaaS, PaaS, or IaaS selling experience, including renewals and complex expansion cycles. The account manager will partner closely with marketing, customer success, and product teams while maintaining forecasts and driving account growth. The position is US-remote and includes approximately 20% customer travel.
Role DNA
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Pace & Pressure
4/5Autonomy Level
5/5Communication Load
5/5Salary analysis
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Core skills
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Sample interview questions
I begin by mapping stakeholders, business priorities, current adoption, renewal timing, and whitespace opportunities. I then define measurable outcomes, mutual success milestones, executive engagement plans, and a forecasted expansion path that is reviewed regularly with internal partners.
I would review usage and business outcomes, interview executive sponsors and operational users, and identify unmet workflow or strategic needs. I would quantify the impact of addressing that need, align the relevant solution capabilities, and build a multithreaded business case with a clear mutual action plan.
I address value concerns early by jointly defining success metrics and reviewing realized outcomes against the original objectives. I engage the right internal subject-matter experts, develop a recovery plan for adoption gaps, and present a transparent value narrative before commercial negotiations begin.
I use documented qualification criteria, stakeholder commitment, business need, procurement steps, competition, budget status, and next actions to assess each opportunity. I keep CRM data current, separate pipeline from committed revenue, and communicate risks and changes promptly to leadership.
I focus on their strategic priorities, financial or operational impact, and the decisions required to achieve outcomes. I use concise, evidence-based communication, tailor the discussion to each executive's perspective, and ensure follow-up actions have clear owners and timelines.
About this role.
At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us.
The Commercial team at H1 plays a crucial role in shaping the future of our business. Our mission is to connect the world to the right doctors by partnering with health insurance & health plans companies to create a better patient experience. We aim to deeply understand our customers’ needs and workflows to provide simple, innovative solutions that solve their problems.
WHAT YOU’LL DO AT H1
As an Account Manager on our Health Plans Team, you will manage a strategic book of business within our existing health plan and insurance company clients. You will demonstrate the value of our platforms and partnerships to strengthen current relationships and expand our footprint within those accounts, supporting our market leadership in the industry.
You will:
– Manage and grow key client accounts by retaining existing revenue and expanding opportunities within assigned health plans companies.
– Engage with C-suite executives and key decision-makers to align H1’s solutions with their strategic priorities.
– Lead the expansion sales process within your accounts, including discovery calls, presentations, contract negotiations, and deal execution.
– Collaborate cross-functionally with marketing, customer success, and product teams to ensure seamless client experiences and successful implementations.
– Track and report sales performance, providing accurate forecasts and strategic insights to support company growth objectives.
ABOUT YOU
You’re an experienced account management professional with a background in enterprise B2B SaaS/PaaS/IaaS technology. You have a track record of building trusted relationships, retaining existing accounts, and identifying expansion opportunities. You know how to gather requirements, understand customer use cases, set proper expectations, demo platforms, and guide an enterprise sales cycle.
– You’re proactive, resourceful, and take ownership of outcomes, with a collaborative approach that fits a lean startup environment where everyone is encouraged to participate in and contribute across all teams
– Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all
REQUIREMENTS
– 6+ years of experience successfully selling enterprise B2B SaaS/ PaaS or IaaS technology, including managing renewals and expansion.
– Prior experience and success in closing complex sales-cycles in the $1.5M+ ARR range
– Strong communication and consultative sales skills
– Comfortable with traveling to customers 20% of the time
COMPENSATION
This role pays $180,000 to $205,000 per year, based on experience, plus variable commission, based on performance, in addition to equity in the form of Restricted Stock Units.
Anticipated role close date: 12/14/2026
Compensation
Additional Information
H1 OFFERS
– Full suite of health insurance options, in addition to generous paid time off
– Pre-planned company-wide wellness holidays
– Retirement options
– Health & charitable donation stipends
– Impactful Business Resource Groups
– The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe
H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you’ve begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Annual salary information is not provided for this position. Explore salary ranges for similar roles in our Salary Directory ›
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