Head of Copy

Our mission is to bring the world together through live experiences, and we live that everyday in our words and actions, supporting creators in building their event businesses. Our platform is home to one of the most diverse and vibrant creator communities and we’re on a mission to honor and amplify this group to new heights. We’ve seen the impact that well crafted copy can have in building confidence for our creators. Now it’s time to supercharge these efforts. Our goal is to transform Eventbrite from a ticketing solution to a two-sided marketplace for events, earning the trust of both event creators and attendees.

The Eventbrite Marketing team is a centralized, multi-disciplinary group focused on acquiring, retaining, and building a world-class brand that resonates with both event creators and event goers. We are data driven and biased towards action, and put the customer at the center of everything we do. We are specialists within our individual areas of expertise and work together to connect with and support our customers.

THE ROLE:

The Head of Copy plays an essential role in creating authentic experiences for our creator and attendee communities, by creating compelling and relevant brand messaging that connects to the “why” not just the “what,” inspiring our customers to take action. We are looking for a seasoned brand copywriter with management experience and a passion for storytelling who can deliver focused and compelling messaging that motivates our customers to take action. You will be responsible for crafting written content for a variety of channels, including email, social media, landing pages, and other marketing materials. A successful candidate will have a portfolio of work featuring known brands and be prepared to talk through their projects in detail. Reporting to the Creative Director, this full-time role is based in San Francisco, with the option of working remotely.

YOU WILL:

• Manage brand voice, maintain guidelines, and ensure consistency across touch points
• Write clear, concise, and engaging copy for a variety of channels and audiences
• Manage a small but growing team of in-house copywriters and contractors
• Support strategy, including concept development, for ongoing and seasonal marketing campaigns across consumer and SMB audiences
• Partner closely with the Product team to bridge tone of voice gaps between the product experience and brand touchpoints.

THE SKILLSET:

• At least 10 years of experience in brand copywriting at an agency or known brand.
• Exceptional written and verbal communication skills.
• Able to confidently and clearly present work.
• Comfortable in ambiguity and working on tight timelines.
• A true self-starter, comfortable working in a fast-paced environment.
• Ability to partner closely with internal teams and external agencies.

WHAT WE OFFER:

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more.

We care about your mental health and wellbeing.

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses.

We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.

We offer ongoing training and career development that meets people where they are in their careers.

We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world.

Work-life balance & flexibility is extremely important to us.

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.

ABOUT EVENTBRITE:

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.

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