Campaign Analyst

Remote from: USA
Job function: Marketing & Sales
Job type: Full Time,
Job posted: 25 Jul 2023
Apply before: 23 Sep 2023
Industry: Internet

Empowering people to unite around ideas that matter to them and together make those ideas come to life

Internet
2008

Indiegogo is the place to discover clever, unique, and meaningful ideas and engage with the people behind them. We help Creators and Entrepreneurs accelerate their ideas from concept to success. Our backers can find thousands of technology innovation, creative, and community projects on our platform, many of which before they go mainstream.

OUR TEAM:

We’re a remote-first organization with teammates across the nation. We’re a team of inventors, musicians, triathletes, activists, filmmakers, and writers, united by our love for the creativity and ingenuity we help enable across our site. We are a team of committed, results-driven industry leaders and pioneers who are passionate about our mission: To empower people to unite around the ideas that matter to them and together bring those ideas to life!

POSITION OVERVIEW:

Indiegogo’s Campaign Analyst will work closely with our entrepreneurs to empower them to succeed in fundraising and bringing their product(s) to market. We are looking for relationship builders and problem solvers who can build strategic relationships with our clients to drive revenue, amplify growth and maximize lifetime value. In this role, you will support a wide array of entrepreneurs – impress them with your deep understanding of the Indiegogo platform, and digital marketing experience and delight them with unparalleled support throughout their go-to-market journey.

YOU WILL:

Steer client’s campaign preparation, launch, and post-campaign progress and timeline to deliver maximum revenue potential.
Identify and generate revenue through upsell and cross-sell activities to existing clients
Proactively own and manage a wide array of clients and delight them by providing world-class support to their inquiries via email, video calls, and other channels
Foster strong, interpersonal client relationships to ensure client satisfaction and foster repeat engagements and referrals
Become technically proficient with all Indiegogo tools, functionalities, and processes in order to become a resource for all campaigners
Help clients meet and exceed their funding goals by providing data-driven consultation and Indiegogo exclusive insights
Maintain accurate and timely customer, pipeline, and forecast data
Meet or exceed quarterly and annual revenue quota
Ad hoc duties as assigned

YOU HAVE:

1-2+ years of client-facing experience in account management, customer success, and/or marketing
Experience with pipeline management utilizing Salesforce or other CRM tools
Demonstrate proficiency in conversational Chinese and have an interest in business within the APAC-region
Strong understanding of online marketing channels (i.e., paid social, paid search, affiliate/influencer, email, and SMS)
Demonstrated ability to prioritize and multitask in a deadline-driven environment
Excellent organizational, relationship-building, and communication (written and verbal) skills
You have a history of exceeding quotas throughout your career
The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at a startup
Positive attitude with a focus on having a growth mindset
Proven experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail

BONUS POINTS:

Experience with crowdfunding
Marketing agency or digital ad buy or marketing experience
Understanding of global shipping and fulfillment
Experience in direct-to-consumer e-commerce, consumer hardware products, or part of the ecosystem

***REMOTE WORK***

Indiegogo is a remote-first working culture that offers coverage for office space where ever you reside domestically.

This role is open to remote US residents. We are currently accepting applications from all parts of the US. However, international applicants are not currently accepted for the HQ team. Please note that all qualified candidates should have US sponsorship or residency to work in the US.

Indiegogo is an equal-opportunity employer and complies with the San Francisco FCO.

Apply now >